The big buttons and simple layout of the dice interface make it very clear what everything does and how to set up your bets on desktop, but less so on mobile.
On desktop you need to make sure you have a wide enough window, or zoom out, so that you don’t get the mobile layout.
The auto betting bot is good. When it’s working it’s easy and fun to use.
The max bet is very low for a dice game – much higher limits can be found elsewhere.
Auto betting bot
Betcoin dice bot is easy and fun to use. If you are on a desktop make sure you have a wide enough window or zoom out so that you dont get the mobile layout which is frustrating to use on a desktop.
The options and controls are really the same as most of the above. The very low max profit of 1000 m฿ is limiting.
Betcoin is a site that you can figure out eventually but it’s not intuitive and sometimes it’s frustrating when you can’t find what you are looking for.
The dice game is very basic and isn’t too pretty to look at – it resembles a game from back in the early 2000s. However, it does run smoothly and relatively quickly.
Generally, we have found Betcoin is an unreliable, bug ridden site with poor user experience.
Betcoin are one of the oldest crypto gambling sites, they have changed ownership once since launching in 2013.
We hear an above average number of complaints about Betcoin from players. The bugs on the site and the poor customer service do not inspire confidence. This is more a result of incompetence than malice, Betcoin make mistakes but they will always pay out.
Unique deposit addresses: Available.
Confirmations before play: 1.
Withdrawal time: Around half an hour.
Player to player transfer: Available.
Withdrawals require email confirmation.
There is slight confusion on the withdrawal page, where you have to enter your withdrawal amount in milibits. However, the form asks for your amount in Bitcoin.
Customer service channels available: Live chat and tickets.
Speed of replies: Live chat responses are instant. Tickets generally take around an hour.
Accuracy of replies: Not great. Staff want to answer as many questions as possible in as short a time as possible, rather than really understanding the customer’s request. We were giving incorrect information multiple times. Rather than offering solutions they very often instruct you to create a ticket about the problem.
Real life customer service test
Question: Hi, When I try to use the dice auto betting bot this error appears
but I am playing low stakes where the min bet is 0.01 m฿.Answer:
Please kindly create a ticket so I can escalate it to management. Once completed please provide me the ticket number.
Privacy and security
Information required at signup: Email address.
2 factor authentication: Available.
Players in the following countries are geo-blocked by Betcoin:
- United Kingdom of Great Britain and Northern Ireland
- United States of America
50% bonus on 1st deposit up to 100 m฿ for sportsbetting!
15x rollover (deposit + bonus) at odds of at least 1.67 prior to withdrawal.
You will also get the standard 100% deposit bonus up to 1000 m฿ for casino. Both bonuses can be claimed via a support ticket and will be added within 24 hours.