Pros
- Beautiful design
- Rich multimedia slots
- Fast transactions
Cons
- Low max bets
- Bad privacy
- Bad support
The first thing you notice when visiting BitStarz is the awesome web design which is carried through to all parts of the website and games. This is one of the most visually beautiful casinos in the world which gives a sense of occasion and fun.
Other crypto casinos do offer larger max bets than BitStarz’s 500 m฿. Also, the range of available games is smaller, especially on live dealers and tables. However, this shouldn’t dissuade you from trying out an enjoyable and user-friendly casino.
Slots
Range: Large. Hundreds of machines with a range of themes and features.
These are great machines. They are lots of fun to play with and beautifully designed with everything working and flowing like a dream.
Other casinos have more information about the slots in the lobby, such as minimum and maximum bet, volatility and return-to-player.
Live dealer
Range: The range of live casino games available is a bit on the smaller side with only 2 providers – Evolution and Vivo Gaming.
BitStarz does have great software and runs well across mobile and desktop.
You have to enter your personal details to play. Even though we have never had to verify the information we entered, you can play the same games with crypto at the top-ranked casinos on this site without giving any personal information.
The max bet of 500 m฿ is low compared to other crypto casinos.
Table games
Range: Small, a little over 20 different games and varieties.
BitStarz has good table games that run really nicely with little to no glitches or bugs. Your balance updates along with your play and the design is clean and user-friendly.
Transactions
Unique deposit addresses: Not available.
Confirmations before play: 1.
Withdrawal time: Around 5 minutes.
Player-to-player transfer: Not available.
BitStarz requires email confirmation for withdrawals. They also require the player to play through their initial deposit before withdrawing. This isn’t made clear and was only flagged to us via email when we tried to withdraw.
Customer service
Customer service channels available: Live chat and email.
Speed of replies: Live chat replies within minutes. Emails are replied to within a few hours.
Accuracy of replies: The replies are generally accurate but can be a bit short, sharp and lazy.
Real-life customer service test
Question:
Hi, why is my personal information required before playing live casino games? Answer:
It just is.
Notes: This wasn’t the first time we’d received an answer of this nature. Previously, we were asked to Google our question.
Privacy and security
Information required at signup: Email address.
2-factor authentication: Available.
To play live tables BitStarz requires you to fill out a personal information form. They ask for your name, date of birth and street address.
Crypto Gambling Awards
We only consider crypto gambling sites that allow you to play with privacy and anonymity. These are independent crypto gambling awards free from financial incentives and prejudice.
Geo-targeting
Players in the following countries are geo-blocked by BitStarz:
- Curaçao
- France
- Israel
- Lithuania
- Netherlands
- Slovakia
- Spain
- Sweden
- United Kingdom of Great Britain and Northern Ireland
- United States of America
Bonuses
You can only get this bonus here at BitEdge!
25 free spins before you deposit, then a 125% first deposit bonus up to ฿1!
Overall
BitStarz has a great website, generous sign-up bonus and beautifully designed games. The only imperfections are customer service and privacy. Overall we recommend BitStarz for anyone who wants a pure casino experience.