- Beautiful design.
- Rich multimedia slots.
- Fast transactions.
- Low max bets.
- Bad privacy.
- Bad support.
The first thing you notice when visiting BitStarz is the awesome web design which is carried through to all parts of the website and games. This is one of the most visually beautiful casino in the world which gives a sense of occasion and fun.
Other crypto casinos do offer larger max bets than BitStarz‘ 500 m฿. Also, the range of available games is smaller, especially on live dealers and tables. However, this shouldn’t dissuade you from trying out an enjoyable and user-friendly casino.
Range: Large. Hundreds of machines with a range of themes and features.
These are great machines. They are lots of fun to play, beautifully designed with everything working and flowing like a dream.
Other casinos have more information about the slots in the lobby, such as minimum and maximum bet, volatility and return-to-player.
Range: The range of live casino games available is a bit on the smaller side with only 2 providers – Evolution and Vivo Gaming.
BitStarz does have great software and runs well across mobile and desktop.
You have to enter your personal details to play. Even though we have never had to verify the information we entered, you can play the same games with crypto at the top ranked casinos on this site without giving any personal information.
The max bet of 500 m฿ is low compared to other crypto casinos.
Range: Small, a little over 20 different games and varieties.
BitStarz has good table games which run really nicely with little to no glitches or bugs. Your balance updates along with your play and the design is clean and user friendly.
Unique deposit addresses: Not available.
Confirmations before play: 1.
Withdrawal time: Around 5 minutes.
Player to player transfer: Not available.
BitStarz require email confirmation for withdrawals. They also require the player to play through their initial deposit before withdrawing. This isn’t made clear, and was only flagged to us via email when we tried to withdraw.
Customer service channels available: Live chat and email.
Speed of replies: Live chat replies within minutes. Emails are replied to within a few hours.
Accuracy of replies: The replies are generally accurate but can be a bit short, sharp and lazy.
Real life customer service test
Hi, why is my personal information required before playing live casino games?Answer:
It just is.
Notes: This wasn’t the first time we’d received an answer of this nature. Previously, we were asked to Google our question.
Privacy and security
Information required at signup: Email address.
2 factor authentication: Available.
To play live tables BitStarz requires you to fill out a personal information form. They ask for your name, date of birth and street address.
Players in the following countries are geo-blocked by BitStarz:
- United Kingdom of Great Britain and Northern Ireland
- United States of America
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BitStarz has a great website, generous sign up bonus and beautifully designed games. The only imperfections are customer service and privacy. Overall we recommend BitStarz for anyone who wants a pure casino experience.