- Fun and attractive website.
- Enjoyable slots offering.
- Fast website, great on mobile.
- Slow support.
- Have to play through deposit before withdrawal.
- Only supports bitcoin.
OneHash features a sleek and fast site complete with a good range of games that work well on desktop and mobile devices.
Most of the live casino games are lottery-type games with only a handful of card and table games available. The site is also limited by slow customer service and the fact that they only accept bitcoin deposits.
OneHash has scaled down over the years but you’ll still be able to play their great dice game (review).
Range: Large, in excess of 500 slots available.
The slots feature a great variety of themes with all of the games delivering smooth gameplay on both desktop and mobile.
The slots are all optimized, high quality, and fast-loading with some of the slots giving players the option of playing in higher quality if they prefer. Unfortunately, OneHash only allows players to sort the games by popularity and name. It would be great if you could sort the slots by return to player (RTP) or provider.
Range: The range of live casino games is on the smaller side with only 2 providers – BetGames and LiW.
OneHash has a total of 26 live casino games with all 16 of LiW’s games being lotto-style games.
Players need to enter the email address they used to create their OneHash account, with both providers before playing live games. BetGames change the currency to Euro while LiW allow you to pick between bitcoin and converting your balance to government currencies when logging in.
The games are displayed properly on mobile but you’ll need to navigate to Live Casino in order to find all 26 games.
Range: Large range of around 100 available.
OneHash has a good selection of table games that includes all of the popular games and some that are somewhat more niche. The table games are split between the Table Games and Card Games sections so you’ll need to do some light digging to find your desired game.
The quality is impressive, and the games work well across all devices. Table games are integrated well on mobile, allowing you to play in full-screen mode. The max bets are high and the balance update is timely.
Unique deposit addresses: Not available.
Confirmations before play: 2.
Withdrawal time: Minutes to hours.
Player to player transfer: Not available.
OneHash imposes a one-time wagering requirement on every deposit. They also require email confirmation for withdrawals.
Customer service channels available: Live chat and email.
Speed of replies: Slow. Live chat replies within 1 to 3 hours. Emails are replied to within a day.
Accuracy of replies: Answers are correct for the most part, but when they don’t understand a question they respond with copy and past site terms.
Real life customer service test
Question: Hi, does OneHash allow player to player transfer?Answer:
OneHash users have a possibility to exchange altcoins to Bitcoins. The exchanged funds are transferred directly to users OneHash Wallet. Once exchanged, funds are not eligible to be withdrawn in any other form than BTC.
The conversion is operated by a 3rd party provider (CoinSwitch), and OneHash does not take any responsibility for the potential losses resulting from the use of the exchanger.
Notes: Responses are hit-and-miss. Some answers are straightforward while others miss the mark entirely. Response times are erratic.
Privacy and security
Information required at signup: Username and email address.
2 factor authentication: Available.
OneHash indicates that identity verification may be carried out on depositing players on a risk-based approach. We weren’t asked to provide any documents, but be aware that this could happen to you.
Players in the following countries are geo-blocked by OneHash:
- Sint Maarten (Dutch part)
- United States of America
OneHash offers a sliding scale welcome bonus that’s based on the value of your first deposit:
- Make a first deposit in the range 0.7 m฿ – 1.49999999 m฿ to get 30 Free Spins.
- Make a first deposit in the range 1.5 m฿ – 2.49999999 m฿ to get 75 Free Spins.
- Make a first deposit larger than 2.5 m฿ to get 150 Free Spins.
Free Spins are only available on Treasures of Egypt, Wild 7 Fruits and Lion the Lord.
Funds won will have a 40X rollover requirement. The max winnings paid out from Free Spins will be the equivalent of 100 EUR in BTC.
OneHash is a well-designed and fast casino offering a decent amount of slots and table games. They predominantly cater to slot players and boast a low minimum bet of 0.00000001 BTC, making it the ideal slots destination for beginners.
However, they’re let down by their slow customer support and their welcome bonus.