- Good range of cryptos.
- Good privacy.
- Bad customer service.
- Buggy and unreliable.
- Bad experience on mobile.
Betcoin are an ambitious crypto gambling site. They are the only site with a sportsbook, a poker room (review), a casino including live casino (review) and a dice game (review). None of them are good.
We hear more bettors complaining about Betcoin than other sportsbooks.
Betcoin Sports is a bit clunky and disjointed. There are some frustrating bugs and moments of poor user experience. For example things not working as expected and multiple wallets and account areas.
Sportsbook's overround: 4.89%
50:50 equivalent: 1.91
Betcoin’s odds are sometimes good. On NBA and English Premier League their overround was only 3.02% but they let themselves down with much worse odds on other markets, such as 7.87% overround on tennis!
Range of bets
Range of sports, leagues and events: Large. With the notable exception of mixed martial arts.
Range of bet types per event: medium.
Betcoin’s live betting is not bad except for random bugs. You get live scores and game stats on a large range of events. The esports live betting is really good, there are live streams with great commentary on all the big leagues.
Unique deposit addresses: Available.
Confirmations before bet: 1.
Withdrawal time: 2 - 12 hours.
Player to player transfer: Not available.
Withdrawals require email confirmation.
Customer service channels available: Live chat and tickets.
Speed of replies: Live chat is not available 24/7 and tickets take 6 - 24 hours to be replied to.
Accuracy of replies: Bad. Staff want to answer as many questions as possible in as short a time as possible, rather than really understanding the customer's request. We were giving incorrect information multiple times. Rather than offering solutions they very often instruct you to create a ticket about the problem.
Real life customer service test
Question: What happens with NHL hockey moneyline bets if the game ends in a draw and is won in overtime or in a penalty shootout?Answer:
Usually the score is taken in the full time without the overtime. Is you bet on draw you win. If you bet otherwise you lose.
Notes: As well as containing spelling and grammar errors the above answer is incorrect. All Betcoin NHL markets include over time and the draw is not an option. We made a follow up question and were ignored with no response at all! We were also given incorrect information on how many confirmations deposits need before play.
Privacy and security
Information required at signup: Email address.
2 factor authentication: Available.
100% deposit bonus up to ฿1 for casino and poker.
On Betcoin you can indulge in a wide range of fun gambling all from 1 deposit (but not all from 1 balance) however you can indulge on better quality offerings of all those types of gambling elsewhere.
You can bet on Betcoin no problem but the higher ranked sportsbooks on this site are simply better.Visit Betcoin