- Good odds.
- Longstanding trusted operator.
- Good privacy.
- BTC only.
- Fees for frequent withdrawals.
Nitrogen Sports are an industry stalwart with as many users and a good reputation. They offer a wide range of sports and leagues to bet on, with above average odds.
Nitrogen’s betslip could be improved. When you make a selection your betslip doesn’t automatically open, so can be hard to spot. This is particularly troublesome when building a multibet where you want to see the slip throughout. The problem doesn’t take place on wide screens, but most laptops would encounter this.
One feature we would like to see added is a lifetime profit/loss record. The live community chat is a nice feature and adds to the overall fun vibe of the site.
Your bet history isn’t the easiest to find. It’s located under your balance and username and not under the “My Wagers” section in your account, which seems strange.
A gripe we have is on the mobile site, where the design isn’t quite as sleek and takes a little getting used to. The menus, whilst all there, are sometimes a little hidden which can cause frustration.
Sportsbook's overround: 4.97%
50:50 equivalent: 1.91
Nitrogen’s odds are better than average and very consistent.
Range of bets
Range of sports, leagues and events: Huge, including things like eSports, chess and table tennis!
Range of bet types per event: Just the standard bet types like winner, spread and totals on most games.
Nitrogen has a solid in-play offering. Streams are integrated where available – mainly on eSports – which is a nice touch. The live match display also livens the experience up, although can be inconsistent at times (e.g. on NFL you can see a score but not game clock or current state of play). Price changes are smooth and stable across their wide range of sports and leagues.
The mobile live match display also feels clean and simple to use. Every aspect is where you’d expect and doesn’t feel clunky to scroll through.
There is no cashout feature though, which is a shame.
Unique deposit addresses: Available.
Confirmations before bet: 1.
Withdrawal time: Usually as fast as 10 minutes but we have had significant delays.
Player to player transfer: Available.
You only get 1 free withdrawal every 6 days. After that you have to pay a 0.1 m฿ fee per withdrawal. It’s also worth noting that new accounts must wait 6 days before being eligible for the free withdrawal offer. If you try to withdraw within the first six days you will have to pay the 0.1 m฿ transaction fee.
Customer service channels available: On site ticketing system or email. No live chat customer service although you can usually get some help in the community chat or through Nitrogen's social media accounts.
Speed of replies: 1 hour or less via on site ticketing system. Slightly longer via emails.
Accuracy of replies: Usually very good, support staff are well trained and knowledgeable, although there are exceptions. Explanations are usually detailed with links for further reading, if required.
Real life customer service test
Question: I am trying to understand your esports markets. If a CSGO event has handicaps of 2.5 and betting for over/under 26.5; thats 26.5 whats? Is it points or kills or gold or maps? What is that number counting?Answer:
The point spread levels the playing field, making betting on either the favourite or the underdog equally attractive. Either the favourite has to win by the margin listed, or the underdog has a buffer to lose the game by that margin, or win it outright. In the case of -2.5, if it's a spread/ total in CS:GO it can refer to individual maps as well as the final score in a “best of” CS:GO matchup. If you see as an example Dignitas +2.5 it may refer to the score of the match at the end of Map 2 and not the overall score in a "best of three" matchup. If it's a total 26.5 it means going over/under 26.5 kills for an individual map. An example could be Dignitas vs Astralis (map1 over/under 26.5 total kills).
Notes: This answer is too long and rambling. They did get around to answering my question accurately right at the end, 26.5 refers to the number of kills in a map. We like a thorough response but in this case all the extra info more confusing than clarifying.
Privacy and security
Information required at signup: None, not even an email address.
2 factor authentication: Available. Mandatory for withdrawals.
Nitrogen won’t delete your account if you wish to remove your data from their site – or if you encounter problem gambling.
If they think an adversary has gained access to your account they will make you do fake security theatre to get it unblocked.
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Nitrogen are an integral part of the crypto gambling community, openly interacting with players on social media and running cool promotions. We would recommend using the desktop site over the mobile site – which can take a little getting used to.
Overall, we feel Nitrogen have a decent sportsbook, but as it stands there are better options available.