BigWins Casino Review

Editor’s View – Key Facts We Discovered About BigWins

• Big Wins Casino has over 5,000 games
• The platform offers a 100% welcome bonus of up to 1 BTC
• Has a user-friendly website with instant play games
• The platform has a dedicated live casino
• BigWins uses SSL encryption to protect users’ personal information

BigWins is a fresh crypto casino that hit the scene in 2022. If you’re into crypto-gaming, this platform will impress you. From my experience navigating the site, it was an absolute breeze whether I was using my laptop or phone. The whole user experience was smooth sailing and intuitive.

I did a little digging, and Big Wins Casino displays a Curaçao license on the site. The casino also takes user safety seriously, with SSL encryption and a strict privacy policy.

Setting myself up on the site was a total walk in the park. And once I was in, the game variety and betting options impressed me. I saw over 5,000 games across slots, live dealers, and table games. The best part? Most of those titles are from some of the biggest names, like Pragmatic Play, NetEnt, Push Gaming, and more.

Bonuses and promos are huge for me when checking out a new casino. BigWins doesn’t disappoint in this regard. The platform has a nice welcome bonus to get you started as a new player, plus the casino keeps things fresh with ongoing promos for the regulars. If you’re a high roller, the casino has your back with a Cashback rewards program for VIPs.

My User Experience on Mobile App and Website

BigWins Casino has a well-designed and uncluttered interface. If you love platforms that keep things straightforward, you’ll find this site ideal. One of the things I like on mobile is that the slots lobby, deposit, and messages are readily available at the bottom. There’s also a menu at the top left corner to quickly access transactions and account settings.

I play a lot of online casino games on different devices, and I’ve been impressed with how user-friendly the Big Wins platform is. During my review process, I tested BigWins Casino on my iPhone. Despite no app being available, the platform functioned smoothly, and there wasn’t much difference with the experience on the laptop. I also played a few games, and they adjusted to my screen in portrait and landscape mode.

But what stands out most is how well the games run on mobile and desktop. As long as my internet is fast, the games load up quickly and run smoothly without lag. The developers have optimized it to provide a great gaming experience across devices.

My Registration Experience with BigWins – Step-by-Step Sign-Up Guide

Signing up for an account was straightforward. Unlike most other online casinos that require a ton of personal details and documents, BigWins kept things simple and hassle-free. The entire process only took me about two minutes. I’ll walk you through the steps below:

1. Visit the BigWins website. The first thing I did was load the website on my phone. I used Chrome, and the page loaded quickly.
2. Click on the “Play Now” button. As soon as I landed on the site, I saw a big, bold “Play Now” button. I clicked on it to begin the process.
3. Tap on Sign Up. On the next page, I spotted the Sign Up tab next to the login button. So I clicked on it.
4. Enter your details. All the casino requested was my email and a password. So I entered them in the respective fields, and checked the boxes to agree to the terms and confirm I’m over 18.
5. Complete the process. After entering those minor details, I clicked the “Create Account” button, and just like that, I was in. I had full access to the platform, all the games, and all the offers available.

BigWins only supports payments using cryptocurrencies—credit cards and e-wallets are not supported. If you have your funds in fiat, you’ll have to convert them to crypto on any exchange. Interestingly, I discovered that the platform accepts the crypto king, Bitcoin, and other top altcoins like Ethereum and Litecoin. BigWins supports 10+ coins, including:

1. Bitcoin
2. Bitcoin Cash
3. Litecoin
4. Ethereum
5. Ripple
6. Tron
7. Binance Coin
8. Dai
9. Cardano
10. Tether (ERC20 and TRC20)
11. USD Coin
12. Binance USD

During my review, I deposited some funds using Litecoin. However, I could only make a minimum of 0.1 LTC. From the information I saw on the site, the minimum deposit allowed is $10. So, the equivalent of this amount will be used in any of the crypto options you choose. The platform states that deposit fees may apply depending on the payment option.

One key thing I noted is that any funds you deposit on the platform will go through several confirmations before they arrive in your account. The number of confirmations needed depends on the option you choose. For instance, Bitcoin and Bitcoin Cash require 0–6 confirmations, while Litecoin and Ethereum require 6 and 10, respectively. Only Binance Coin has an almost instantaneous confirmation.

When I tried the withdrawal process, it was smooth. The platform allows a minimum withdrawal of $20, with No maximum limit specified, and there are no withdrawal fees. If you want more information about the banking methods, you can check the Payment Options page.

How Was My Deposit Process?

I had no issue making deposits since the process was straightforward. Here are the steps I took:

1. Click the wallet icon: I clicked on the yellow wallet icon, and it took me straight to the deposit page.
2. Select cryptocurrency: The casino gave me multiple crypto options to choose from. I chose Litecoin.
3. Choose a network: Next up, I had to pick a network for the transfer. There were two options here, and I went with ERC-20.
4. Copy wallet address: After that, the platform displayed a wallet address for me to send my deposit to. I used the copy address feature to make things easy.
5. Make the deposit: With the address copied, I went over to my Litecoin wallet and deposited 0.3 LTC to the address BigWins had given me.
6. Confirm the transaction: Once the transfer was complete, I went back to my account on BigWins to confirm the transaction. After the casino did the standard verification checks, the coins landed in my wallet within just two minutes.

My Experience with Withdrawing Winnings at BigWins

Withdrawing your money from BigWins is easy—just like depositing. If you hit a lucky streak and want to pull out some cash, you can have your winnings in minutes. Check out the steps I took:

1. Click Withdraw on the menu: I tapped the menu icon and picked ‘Withdraw.’ It took me Straight to the payout page.
2. Choose a crypto coin: Next up, I chose my cryptocurrency for withdrawing funds. My wallet had Litecoin (LTC), so that’s what I went with.
3. Select network: It was just like when you deposit —you pick a network for the transaction. ERC-20 worked fine for me before, so I stuck with it.
4. Set withdrawal sum: Now, with everything else ticked off, there’s a spot to type in how much LTC you want to withdraw. I did just that.
5. Type in password: BigWins asks for your password whenever you’re withdrawing, so, I punched that in next.
6. Input wallet address: Then I entered my LTC wallet address, which is where the casino will send my money.
7. Submit transaction button: Lastly, I looked over all the details one last time. All was good. So, I pressed submit and BigWins processed my withdrawal request.

With over 5,000 titles, the game selection is pretty vast. If you’re a fan of slots, table games, and live dealers, you’ll have no shortage of options at the casino. I liked that the game lobby is adequately classified into various sections. So, I had no problem finding the genre of games I wanted to play. Plus, there’s a filter and search button to locate any title I want.

As a slots fan, the site’s section caught my eye. Many popular developers like Big Time Gaming and NetEnt power the games. I was pumped to see one of my favorites, the volatile but rewarding Money Train 2, with a 96.4% RTP. Even better, I could try it out in demo mode before risking any real cash.

Slots were not the only option. BigWins’ table games grabbed my attention, too, with all the classic blackjack, baccarat, and video poker variants. The platform even has dedicated sections for niche games like scratch cards and crash games.

Software

The casino mainly uses industry-leading software developers for its games. If you want to enjoy only quality titles, you can count on the casino. During my review, I counted over 40 software developers at BigWins. Some of the big names include:

• BGaming
• NetEnt
• Pragmatic Play
• Habanero
• Play’n Go

I didn’t see any in-house developers for the BigWins Casino games. Regardless, the platform offers both popular and innovative titles.

Live Casino

It has a dedicated section for its live games. If you prefer playing games with an authentic casino atmosphere right from your couch, this is your option. Some examples I enjoyed include Crazy Time, Lightning Baccarat, and Andar Bahar.

From my experience, BigWins only uses top developers for the live games. This includes Pragmatic Play, Evolution, Playtech, and Ezugi. So, you can expect nothing short of quality HD streamed live games.

Bonus Offers and Promotions

Regarding bonuses and promotions, BigWins has multiple offers for players. When I checked the promotions tab, I saw multiple impressive ongoing offers. Let’s check out some of them below:

Welcome Bonus

I found the BigWins welcome offer one of the most attractive features of the site. With the bonus, you can claim up to 1 Bitcoin as a 100% first deposit bonus. After I made the first deposit, the bonus was automatically credited to my wallet balance, and I used it to play some games.

What Should You Pay Attention to With The Welcome Bonus?

When claiming the welcome bonus, there are a few key things to pay close attention to if you don’t want to miss out. The first thing I did was activate the offer from the promotions tab before making my first deposit. You have to do this step first; otherwise, you won’t get the bonus.

After receiving the bonus, I saw it has a 25x wagering requirement. This means that I must wager the bonus money 25 times before withdrawing winnings from it. The good news is the casino gives 14 days to complete the requirements.

From my experience, the best way to meet the requirements quickly is to focus on slots. Slots contribute 100% towards clearing the wagering, while table and live games contribute 5% and 10%, respectively. As soon as I cleared that 25x, the bonus winnings were officially mine to withdraw.

I Needed a Bonus Code to Receive the Offer?

No, I didn’t need a bonus code to get the offer. The only crucial step was activating the offer before making my first deposit.

Rewards and Loyalty Program – BigWins VIP Club

BigWins doesn’t have a traditional VIP program, but the platform offers a Cashback and rewards system. As soon as you sign up and create an account, you’re automatically enrolled at level one. From there, it’s all about gaining points by playing games to increase your ranking. The more you play slots, the faster you gain points—you get 1 point for every $1 wagered.

Each time you climb to a new tier, you receive a level-up bonus. This includes wager-free free spins and cash bonuses. The Cashback program has 15 levels that you can progress through. Here’s a breakdown of the points required:

Level and Cashback %	Points Required
Level 1 (1%)	None
Level 2 (2%)	100
Level 3 (3%)	500
Level 4 (4%)	2,000
Level 5 (5%)	5,000
Level 6 (6%)	10,000
Level 7 (7%)	20,000
Level 8 (8%)	35,000
Level 9 (9%)	50,000
Level 10 (10%)	200,000
Level 11 (11%)	400,000
Level 12 (12%)	800,000
Level 13 (13%)	1,500,000
Level 14 (14%)	3,000,000
Level 15 (15%)	5,000,000

Limits

When playing, I came across some crucial limits to be aware of. If you claim the welcome bonus under $5,000, the maximum allowed bet is $5 for slots and other casino games, while for live casino titles, it’s $25. However, for those who receive over $5,000, the limits are 0.1% of your bankroll for slots and regular casino games, and 0.5% for live dealer games.

When playing the games with my funds, I discovered that the limits that apply depend on the particular games. Each title specifies the minimum and maximum you can spend.

The customer support is responsive and knowledgeable. If you have any issues playing the casino games or wish to ask questions, you can rely on the team for helpful responses. When I contacted the team via live chat, I was impressed.

First, I clicked the support tab on the menu, and I was taken to the live chat. Then, I was asked to provide my name and email.

In the live chat interface, I saw key topics and the option to speak with an agent. So, I clicked on Talk to Agent. Within three minutes, support personnel joined the chat and answered all my questions.

Aside from the live chat, BigWins has other resources and channels for getting help. I saw an FAQ page on the website’s footer. It contains detailed information on making deposits and withdrawals, account management, and bonuses. If you prefer going the email route, BigWins has you covered. I contacted the team via support@bigwins.com, and the team replied in about two hours.

From the information available on the website, BigWins is a legitimate crypto-casino operation. I saw that the casino is officially licensed and regulated by the Curaçao eGaming Authority; the platform’s license number is 5536/JAZ. Curaçao is one of the big names overseeing online gambling, so getting approved by the organization shows BigWins is legit.

The moment I landed on the website, I see that BigWins uses SSL encryption to protect all data. I also reviewed the privacy policy to see how the platform uses users’ data. The section is well-detailed and shows that the platform takes security seriously.

Reputation – What do BigWins Player Reviews Say?

When researching BigWins, one of the things I checked for was the platform’s reputation and what other players thought about the casino. I explored top review sites for unbiased information from real players.

One of the first websites I checked was Trustpilot. From what I could find, BigWins has a pretty low score of 2.3/5 from the nine players who reviewed it. Withdrawal delay and inability to withdraw winnings were the main points of contention in the negative reviews I read. However, based on my research, the issue can also be about users not following the proper verification steps rather than an outright issue with the casino.

Also, information from Casino Guru, another trusted site, states that they were unable to verify BigWins’ license. So, while the casino displays this license on its website footer, it may not be fully registered yet, leaving a question mark on its trustworthiness. In a nutshell, despite my own positive experience on the site, I have to point out that BigWins doesn’t enjoy the best reputation among most players.

Restricted Countries

During my BigWins review, I discovered that the platform is prohibited in many countries. If you reside in any of the following regions, you can’t sign up and use the platform:

Australia, Austria, Barbados, Bonaire , Sint Eustatius and Saba, Botswana, Burkina Faso, Cambodia, Cayman Islands, Central African Rep, China Crimea, Congo, theDemocratic Republic, Côte D’Ivoire, Cuba, Curacao, Cyprus , Democratic People’s Republic of Korea (DPRK), Eritrea, Estonia, France, French Guiana, French Polynesia, Gaza Strip, Germany, Guadeloupe, Guinea Bissau, Haiti, Hong Kong, Iran, Islamic Republic of Iraq, Isle Of Man, Israel, Jamaica, Latvia , Lebanon , Liberia, Libya, Lithuania , Mali, Malta, Martinique, Mauritius, Mayotte, Myanmar , Netherlands , New Caledonia, Nicaragua, Pakistan, Panama, Philippines, Réunion, Republic of Belarus, Russian Federation, Rwanda, Saint Berthélemy, Saint Martin (French part), Saint Pierre and Miquelon , Senegal, Sevastopol , Sierra Leone, Somalia, South Sudan, St Maarten, Sudan, Syria, Uganda, United Kingdom, United States, United States Virgin Islands, Vietnam, Wallis and Futuna, West Bank , Yemen and Zimbabwe.

BigWins Commitment to Responsible Gambling

One thing I noted when exploring BigWins casino is that the site promotes responsible gambling practices. This is an issue I take seriously, so I made a point to dig into the platform’s policies and tools around it. Right on the website footer, the casino has a dedicated “Responsible Gambling” page that educates users on this topic. I spent some time going through the information and resources the platform provides there.

From what I could see, BigWins gives players a few options if gambling becomes problematic. You can take the self-assessment test to know if your habits are getting out of hand. But if you need to take a step back, the platform allows temporarily blocking your account access or even permanent self-exclusion.

The self-exclusion process seemed straightforward after reviewing BigWins guidelines. You need to submit a request to the support team. If you need help from professional bodies, you’ll find links to organizations like GamCare, Gamblers Anonymous, and BeGamblingAware. Overall, I would have loved the casino to provide more tools like deposit limits and loss limits to help players cap their spending habits.

Did I Have Any Problems Playing on BigWins?

I had a pretty smooth experience with BigWins. But there were a few minor hiccups that are worth mentioning.

The first was getting my account verified and approved for making withdrawals. I submitted all my documents, but it took the casino around 24 hours to get everything processed. It was not a huge deal, but I was eager to get my winnings so the short delay was a bit frustrating.

Later, I had an issue where a game I was playing froze and forced me to reload. When I relaunched, it acted like my spin didn’t count, even though the bet had been deducted from my balance. This one took a bit more back-and-forth with support, but it was resolved amicably.

Those were the only two negative experiences I had. The rest of my sessions, banking, and customer interactions went smoothly. How the support team handled those issues gave me confidence in BigWins’ commitment to quality service.

How Does This Crypto Casino Stand Out From Competitors?

My review wouldn’t be complete without comparing BigWins to other leading crypto casinos. If you wish to know what makes this platform stand out from other sites, I’ve got you covered. During my research, I reviewed other top sites like Rolleto Casino and Sportsbet.io.

When compared to Rolleto Casino, I discovered that BigWins holds its own. Both platforms support up to 10 cryptocurrencies, giving users multiple options. Game-wise, the crypto casino competes well with over 5,000 titles. However, one of the significant differences I saw is that while Rolleto Casino accepts fiat deposits with credit cards and e-wallets, BigWins is crypto-only.

BigWins stacks up well with Sportsbet.io. They both offer top features, vast game selections, and welcome bonuses. However, the significant difference is that BigWins doesn’t have a sportsbook, which Sportsbet.io excels at. Other than that, both platforms have top offers for crypto gamers.

Why Did I Give BigWins Crypto Casino a Rating of 3.5?

During my review process, I examined key factors like trust and fairness, game variety, bonuses, payout speeds, customer support quality, and overall impression. After assessing all these elements, BigWins earned a well-deserved rating of 3.5.

While BigWins excelled in areas such as game selection from reputable providers and fast payouts, there were also some shortcomings. The platform’s reputation among users isn’t convincing, which affects its reliability. Also, the customer support, while responsive, lacked depth.

When I checked other casino review portals, I found that BigWins’ ratings aligned closely with my 3.5 score. For instance, Trustpilot rated it 2.3/5, while CasinoGuru gave it 7/10. However, since BigWins is a relatively new site, I didn’t find many reviews with a thorough assessment and opinion on its services.

My Final Verdict – Do I Recommend Playing at BigWins?

From my experience, I can indeed say that BigWins is a top-notch crypto casino. If you’re seeking a platform with a fantastic user interface, it is easily one of the best I’ve come across. I like that navigating the website is simple, which makes finding the games I want hassle-free.

One of the best aspects is the quality of the selection of games. I found the most popular titles from leading software developers like BGaming, NetEnt, and Red Gaming Tiger. As for the customer service, I’d describe it as highly responsive, with multiple channels available. The only downside was the bonus wagering requirements, which were too high. At the end of the day, I’d recommend BigWins to crypto gaming fans.