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BetOnline Casino Review

75%

Casino

63%

Games

63%

Bonuses

50%

Customer support

75%

Privacy and Security

Overall Rating

65 %

BetOnline Casino Overview

BetOnline Casino has been around since 1991, making it one of the more seasoned online gambling platforms. If you're a US player looking for a user-friendly casino, BetOnline is a solid choice. During my review, I found out it’s licensed by the government of Panama.

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Play Responsibly

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100% First Time Crypto Deposit

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Bitcoin

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Dogecoin

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Ethereum

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Litecoin

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United States Dollar

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Ripple

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Bitcoin Cash

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Binance

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Stellar Lumen

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Cardano

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Tether

+7
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Editor’s View – Key Facts We Discovered About BetOnline

  • BetOnline is one of the few iGaming sites that accept US players
  • It has a long standing reputation since 2001, making it one of the oldest
  • Supports multiple payment options including Crypto, Moneygram, and Wire Transfer
  • Does not charge deposit fees, and has a low withdrawal charge starting from $3 to $15
  • The casino has a limited number of software providers and games

General Information

Established

2000

Company

Imion Limited s

Languages

Chinese, English, German, Italian, Japanese, Korean, Portuguese, Spanish, French, Greek, Russian, Turkish

The site caters to a broad audience with a variety of games, including a sportsbook, casino games, a poker room, and esports. They claim to serve over 10 million players worldwide, though I couldn’t verify that number. While it’s not the best casino I’ve reviewed, it’s well-suited for the US market.

  • Pros

  • Thumbs-Up Long-standing reputation
  • Thumbs-Up Speedy transactions
  • Thumbs-Up High transaction limits
  • Thumbs-Up Strong responsible gambling support
  • Cons

  • Thumbs-Down Unclear licensing information
  • Thumbs-Down Small games library
  • Thumbs-Down No demo play

My User Experience on Mobile App and Website

betonline ag homepage

BetOnline has a user-friendly app and website that are easy to navigate. If you’re used to modern gambling site designs, BetOnline might take a bit of getting used to. It’s not bad, just different, and requires a bit of a learning curve. The layout is well-organized, with all main sections visible at all times. The main page is clean and easy to navigate, with clear headings and a prominent search bar on both mobile and web versions. The mobile app is available only for Android users. As an iPhone user, BetOnline’s responsive mobile website worked well for me, though it did take a little time to get used to.

My Registration Experience with BetOnline – Step-by-Step Sign-Up Guide

betonline

My sign up experience at BetOnline was flawless. Here’s a breakdown:

  1. Visit BetOnline website: I started by heading to the official BetOnline website on my laptop
  2. Click on the “Join Now” Button: I found the “Join Now” button at the top-right corner of the page and clicked on it to begin the registration process
  3. Fill in the Registration Form: I filled out the form with my name, email, phone number, and a secure password
  4. Accept the Terms and Conditions: I carefully read through BetOnline’s terms and conditions, then checked the box to agree before submitting my application
  5. Confirm Your Registration: I received a verification email, which I opened and clicked the verification link to activate my account
  6. Deposit Funds and Play: Once my account was activated, I logged in and deposited funds, and started placing my wagers

The entire process was simple and straightforward, making it easy for me to start playing on BetOnline.

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Payment Information and Options

Methods

Bitcoin, ApeCoin, Binance, Bitcoin cash, Cardano, Chainlink (LINK), Dogecoin, Ethereum, Litecoin, Ripple, Shiba Inu coin (SHIB), Solana, Tether, Tron, USD Coin, MasterCard, American Express, Discover Card, Visa, Wire

Min.Deposit

฿ 20

betonline banking methods

BetOnline makes payments easy with options for both crypto fans and those who prefer cash. Bitcoin is the main crypto, but you can also use altcoins such as Ethereum, Litecoin, Ripple, and Polygon. I had a choice of 16 digital coins to choose from. For cash transactions, the company supports Moneygram, wire transfers, and credit cards.

Each payment method has different transaction limits:

  • Bitcoin: Min $20, Max $500,000
  • Altcoins: Min $20, Max $100,000
  • Moneygram: Min $100, Max $600
  • Wire Transfer: Min $500, Max $10,000

I decided to fund my account with BTC. It was fast and easy, with funds showing up after one confirmation and no deposit fees from BetOnline, only the usual network fees. For fiat transactions, be aware of possible bank fees.

Most deposits are done within 15 minutes to 2 hours, except for wire transfers, which rely on bank processing times. Withdrawals can take up to 24 hours; my BTC cashout took around 16 hours and needed verification. The support team informed me that players are allowed two withdrawal requests every 7 days.

How Was My Deposit Process?

betonline deposit options

Funding my account at BetOnline with BTC felt natural without any issues. Here’s how you can do it too:

  1. Go to the cashier– I clicked on the green “Deposit” button at the upper right of the header to open the cashier
  2. Select your payment method– I already knew the method I wanted to use, so I simply selected BTC
  3. Specify the amount– I was redirected to a new page where I had to enter the USD equivalent of the amount I wanted to fund. You can also specify it in crypto if you have the precise value
  4. Fund your account– The cashier popped out a QR code and wallet address associated with my account. I scanned it using my Trust Wallet app to process the funds
  5. Complete your deposit– Once I was sure the money had left my Trust Wallet account, I simply clicked the “I’ve Completed My Deposit.” BetOnline credited my account upon successful blockchain confirmation

My Experience with Withdrawing Winnings at BetOnline

betonline withdrawal options

I found out that using crypto was the most efficient withdrawal method at BetOnline. If you want your money quickly, converting it to a faster network like Ethereum is an option. I didn’t need to do this since BTC cashouts are also pretty fast. The only thing that delayed me was verifying my account. So, I recommend completing all KYC verification processes during sign-up to avoid any delays when cashing out your profits. Here’s how I got my profits out of BetOnline:

  1. Open the Payments Page– The first step was to visit the payments page by hitting the green “Deposit” button on the top right of the header
  2. Click “Withdrawal– I then clicked the “Withdrawal” button at the top center of the cashier
  3. Cashout Your Profits– I placed a cashout request by filling out my details in the withdrawal form, including my BTC address and the amount I wanted to cash out. Then I submitted the form
  4. Wait for Funds– Usually, you should receive money in your wallet as soon as blockchain confirmations complete, which typically takes a few minutes to about two hours. However, my first withdrawal was delayed until my documents were verified. Subsequent payments have all been fast.
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Betonline.ag Casino

Amount of Sport Games

1000+

Live Betting

Yes

Software

BetOnline doesn’t list its software providers separately or include their names with the games>. Instead, it places a tiny logo of the developer near the game title, making it hard to identify all developers. Fortunately, my gambling experience helped me recognize these logos, but ordinary players might not. The casino sources games from Betsoft Gaming, Nucleus Gaming, Dragon Gaming, Concept Gaming, Realtime Gaming, Visionary iGaming, Fresh Deck Studios, and Microgaming. While these are reputable names, they don’t cover everything needed for a comprehensive gambling experience.

Game Selection

betonline ag casino games

BetOnline’s game library feels underwhelming given its long history>. I counted just under 1,000 titles, neatly categorized into slots (705), table games (59), video poker (23), crash games (3), sports games (32), and exclusive titles (12). There’s a separate tab for new games with 20 recent additions, hinting at efforts to expand. Unfortunately, there’s no demo-play option>. If you like to try games before committing funds, you might want to check out alternatives like Cloudbet.com. For a platform with such a long tenure, its game selection feels lacking.

Live Casino

BetOnline’s live dealer section includes 69 games, mainly powered by Visionary iGaming and Fresh Deck Studios.> There’s no free play available, so to try it out, you’ll need to fund your account first. Personally, I found the live casino experience to be quite limited>. If you’re a fan of variety, you might be disappointed too, as the selection is mostly limited to basic blackjack games like Blackjack 1 through Blackjack 8. For a seasoned gambler like me, this was a bit disappointing and felt quite subpar.

Rewards and Loyalty Program – BetOnline VIP Club

betonline vip

>I was a bit skeptical about BetOnline’s VIP program at first, but it really exceeded my expectations. It’s a seven-tiered loyalty plan that gets better and better as you level up>. You start with simple rewards like daily prize pools, but then you unlock more exciting perks like a dedicated VIP manager. It’s a great way to feel like you’re getting something extra special as a player. Here’s a summary:

Benefits Bronze Silver Gold Platinum 1-3 Diamond 1-3 Elite 1-3 Black 1-3
>$0.0 Wager >$10k Wager >$50k Wager >$100-$500k Wager >$1m-$5M Wager >$10M-$50M Wager >$100M+ Wager
Join $25K Daily Cash Race >Bronze >Silver >Gold >Platinum 1-3 >Diamond 1-3 >Elite 1-3 >Black 1-3
Earn Birthday Rewards >Bronze >Silver >Gold >Platinum 1-3 >Diamond 1-3 >Elite 1-3 >Black 1-3
Random Monthly Cash-boost >Bronze >Silver >Gold >Platinum 1-3 >Diamond 1-3 >Elite 1-3 >Black 1-3
Random Weekly Cash-boost >- >Silver >Gold >Platinum 1-3 >Diamond 1-3 >Elite 1-3 >Black 1-3
Level Up-Bonus >- >Silver >Gold >Platinum 1-3 >Diamond 1-3 >Elite 1-3 >Black 1-3
Dedicated VIP Manager >- >- >- >- >Diamond 1-3 >Elite 1-3 >Black 1-3
Faster Cashouts >- >- >- >- >Diamond 1-3 >Elite 1-3 >Black 1-3
Reduced Credit Card Fees >- >- >- >- >- >Elite 1-3 >Black 1-3
Refer a Friend Perks >- >- >- >- >- >Elite 1-3 >Black 1-3
Personalized Gifts >- >- >- >- >- >- >Black 1-3

Limits

When I played at BetOnline, I noticed a few important limits to keep in mind>. First, all games are only available in real-money mode, so you can’t play for free. The 100% bonus up to $1,000 is released in parts as you meet the $50 rake requirement. You have 30 days to unlock it all, and if you don’t, you’ll only lose what you haven’t unlocked. Same goes if you decide to withdraw before completing your wagering requirement. In terms of profit withdrawal, players can only make two requests of up to $100,000 each every seven days.

Gambling can be addictive, play responsibly and in adherence to your local laws.
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Bonus Offers and Promotions

betonline casino bonuses

I was really looking forward to trying out BetOnline’s bonuses, but they didn’t quite live up to my expectations. Compared to other sites, their offers seemed pretty basic. Even newer casinos like Mega Dice are offering more exciting deals, like a 1 BTC welcome bonus. Here’s what I found when I checked out BetOnline’s bonuses

100% Welcome Free Spins

So, BetOnline gives new players 100 free spins after their first deposit. Sounds great, right? But here’s the thing – they’re released in 10 spins a day, and you have to play a mystery game. I mean, I appreciate the free spins, but I’d rather have some control over which games I play. Plus, you have to use them the same day or they expire. And, there’s a max win of $100. Not bad, but not the best either.

How it Works
  1. Create your new account at BetOnline.
  2. Make your first deposit.
  3. Receive your free spins in portions of 10 daily on a mystery game.
  4. Use your free spins each day before they expire.
  5. Enjoy your winnings, with a maximum win limit of $100 from the free spins.

100% Poker Welcome Bonus

As a poker enthusiast, I was thrilled to discover that BetOnline offers a 100% deposit bonus up to $1,000. To get started, you need to create a new poker account and fund it with at least $50 using the promo code POKER1000. Then, you’ll receive a series of free tournament tickets over the next 8 days. Plus, BetOnline will unlock $5 of your bonus funds every time you earn $50 in rake. It’s a great way to boost your bankroll and get started with your poker journey.

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How Did I Connect with Betonline.ag Casino Customer Support: A Step-by-Step Process

Type

24/7, 24/7 Live Chat, 24/7 customer support through email

BetOnline’s customer support was a mixed bag for me. On the plus side, they offer multiple ways to get help, including live chat, email, phone, and a help center. Live chat was super fast, with a response time of just a minute or two. The support team was patient, kind, and knowledgeable. Email support was good too, with responses coming in under three hours. Phone support was convenient, but sometimes I had to wait up to five minutes to get connected. The only downside was that my call was sometimes dropped. If you have a pressing issue, I recommend starting with the help center, which has a ton of FAQs and troubleshooting guides for common issues like account problems, payment issues, and more.

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Licence and Security – Is Betonline.ag Safe & Legit?

License

Panama

I want to give BetOnline the benefit of the doubt, but I have to admit that I’m not entirely confident in their legitimacy and safety. They claim to be licensed in Panama, but they don’t provide a registration number for me to verify. And, to make things worse, they don’t even list their licensing details like other casinos do. It’s not clear to me whether they have a gambling license or just a business license. On the bright side, their website uses high-standard encryption to protect player data. While I haven’t come across any historical cases of fraud related to this site, it still didn’t sit well with me that I was unable to verify their legitimacy status.

Restricted Countries

Players from the following territories are restricted from creating an account or playing on this site:

  • Afghanistan, Australia, Belgium, Bulgaria, Central African Republic, Côte d’Ivoire, Cuba, Democratic Republic of the Congo, Democratic People’s Republic of Korea, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Liberia, Libyan Arab Jamahiriya (Libya), Mali, Malta, Myanmar (Burma), Netherlands, Netherlands Antilles, New Jersey, Panama, Republic of Korea, Sierra Leone, Slovenia, Somalia, Sudan, Syrian Arab Republic, United Kingdom, Yemen, Zimbabwe.

Reputation – What do BetOnline Player Reviews Say?

betonline trustpilot

My main go-to site whenever I want to check the reputation of a casino is usually.Trustpilot users had given this operator an average rating of 3.6 out of 5, after 5,655 reviews. I noticed 50% of these ratings were 5 stars, and only 28% were 1 -star. That is a sign of happy players. Climarion from the US commentedYou all have awesome service..i will recommend yall to anyone!..Thank you,” and proceeded to leave a 5-star.
On the other hand, some 1-star reviews seemed a bit suspicious, complaining about standard procedures like delayed payments for unverified accounts or accounts being blocked in restricted regions. Consider this review from one Brandon Cook

I do not advise you to play here, as soon as you win money here, you will be asked for verification, and after that you will be told for an endless time that your account is under consideration. BEWARE OF SCAMMERS!!!! I lost my 7439$ .

I noted some really genuine complaints about the low number of games, lack of demo play, which I second, and lack of a verifiable license.

BetOnline Commitment to Responsible Gambling

BetOnline takes responsible gambling seriously, offering tools to help players stay in control. They provide a self-assessment test, links to external help websites, and options for taking a break or self-excluding. These measures demonstrate their commitment to promoting safe and healthy gaming practices.

Did I Have any Problems Playing on BetOnline?

I had a great experience using BetOnline’s platform. It was super easy to navigate and I didn’t encounter any issues. The only hiccup I had was a delay with my withdrawal, but that was mainly because I forgot to verify my KYC details on time.

Gambling can be addictive, play responsibly and in adherence to your local laws.
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How Does This Crypto Casino Stand Out From Competitors?

I compared BetOnline to two other crypto casinos and was underwhelmed. It’s the oldest one, but it has the smallest game selection and the least appealing bonus. The customer support and payment methods are okay, but the safety concerns are a major issue. They don’t provide clear and verifiable licensing information, which is a big problem.

Casino
Logo image for BetOnline Casino logo BetOnline Casino
star-rating 3.6/5
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star-rating 4.1/5
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star-rating 4.1/5
Bonus 100% First Time Crypto Deposit 200% Bonus Up To 1 BTC + 50 Free Spins 100% Bonus up to 5 BTC
Licenses
Panama
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Why Did I Give BetOnline Crypto Casino a Rating of 3.2?

I reviewed BetOnline, looking at things like the number and quality of games, ease of use, customer support, and more. In the end, I gave it a decent 3.2 out of 5. As one of the pioneers of online gambling, I was expecting a huge selection of games from top developers, but what I got was less than 1,000 games from just seven developers. On the plus side, the customer support and responsible gambling measures were great. But the unclear regulatory standing really hurt the rating.

My Final Verdict – Do I Recommend Playing at this Casino?

After thoroughly reviewing BetOnline Casino, I have mixed feelings about recommending it to players. On the one hand, I appreciate the casino’s long history, diverse game selection, and commitment to responsible gambling practices. The welcome bonus and VIP program are also attractive features. However, I have concerns about the casino’s safety and fairness. The lack of transparency regarding the Panama Gaming Commission’s regulations is a significant red flag. While BetOnline Casino has its strengths, I believe that the potential risks outweigh the benefits. Therefore, I do recommend playing at this casino only after understanding the associated risks.

Q&A Session

In this section, Will Wood will address your inquiries and the most common questions regarding BetOnline Casino and offer guidance to newcomers in the field. Feel free to submit your questions through our contact form, and we will strive to respond within 48 hours.

Is BetOnline legal in the USA?

Yes, Betonline.ag is available in the US.

Does BetOnline have an app?

Yes, BetOnline has an android mobile app accessible by scanning a QR code on the website. IOS users can gamble on the responsive mobile website.

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Casino & Sportsbook Expert
9+ Years of Experience
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Expert in Sportsbook and Casino Reviews

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A pro gambling writer since 2015, immersed in the world of crypto since 2016, Will built up a wealth of knowledge and experience in both crypto gambling and crypto betting, making him one of the most prominent voices in the industry. His high-quality reviews have been featured on prominent gaming platforms, making him a trusted authority in the field.

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British

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England

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