Betonline sportsbook review

What is BetOnline Sportsbook?

BetOnline Sportsbook is an online sports betting platform that has been operating for over twenty-five years. It offers a clean interface, and multiple sports betting options to punters. The bookmaker started its journey in the betting industry as “Best Line Sports” before later rebranding to BetOnline.ag in 2007.

It’s located in Panama City, Panama, and accepts bettors from all over the world except for a few countries listed in the restricted section of this review. It’s popular among the sports betting community thanks to its unique bonuses, multiple payment options, 24/7 customer support, and safety.

Crypto enthusiasts are the most favored, with instant payments at zero costs.

User experience

BetOnline has recently updated its website to a modern look, so make sure you are on the latest interface for the best user experience. While it’s still lacking in overall appearance, it offers easier navigation and a ton of detail. All necessary information is available at a glance; the header has links to the sports section, live betting, esports, contests, and promos.

Sign-up, log-in, and banking buttons are found right above these links. There is also a button for switching between the classic and new website, so it’s up to you to decide which one works best. We prefer the new site, as it’s more intuitive and gives off a stronger vibe of a betting company. Hit the “Join” button to sign up in minutes and start betting. Don’t forget to take advantage of the welcome bonus.

Both the PC and mobile phone interfaces offer a secure betting environment. We did not encounter any errors or bugs during the research. Deposits and withdrawals with crypto happened at near-instant speeds. While it’s indicated that it may take up to 48 hours for winnings to be paid, money was added to our balance within minutes of winning a bet.

Everything looked perfect until we interacted with the support team. We found them highly incompetent, inattentive, and slow. Find more details in the customer support section of this review.

Mobile App

Instead of an app, BetOnline sportsbook has a mobile betting website accessible on mobile. BetOnline.ag. This is a better idea than contemporary mobile apps as the site can be accessed from any browser without the need to download it. It’s highly responsive on iOS, Android, and even Huawei browsers. We had a great experience betting on the mobile site. It has everything you want to successfully wager on the go. All features, including live betting, work accurately. Like the PC version, there is a calendar for upcoming events. The betting experience is similar to that of the PC platform. We were very impressed by the terminal’s high touchscreen capabilities, which made it easy to navigate the site, and perform different actions. If you are someone who prefers to bet while going on with their day, this platform is what you need.

Odds

BetOnline sportsbook offers two main types of odds. Punters can pick between American (money lines) and decimal (fractional). Decimal odds represent the result for every dollar wagered, including the amount staked, while money lines indicate the win amount per $100 spent.

For example, a decimal odd of 1.8 simply means you will take home that amount if you win a bet. In that case, your profit will be $0.8 after deducting the $1 you risked. Money lines are expressed with a plus or minus sign. An American odd written as +180 means punters will get back $180 after wagering $100. The opposite, which is -180, indicates that for every $180 spent, you win $100.

The payout levels at the bookie vary across different games. Football seemed to have the most attractive odds during this review, with decimal odds as high as 76

Range of bets

A large number of events are covered by this bookie exceptionally well.

Bets are compartmentalized into straight bets, props, futures, teasers, action reverses, and pleasers.

The main sports are baseball, basketball, football, hockey, boxing, golf, martial arts, soccer, and tennis.

All popular international leagues are covered.

You will find the likes of La Liga, EPL, Serie A, NHL, NFL, MXA, UCL, NCAAFB, and MLB.

There are also local tournaments in numerous countries, including Israel, Spain, Sweden, Turkey, Croatia, and more.

There’s no way you’ll miss interesting matches to stake in while on this website.

Live betting

We enjoyed live betting on the bookmarker during this review thanks to the simple, highly intuitive interface provided. Users can bet on baseball, basketball, golf, hockey, soccer, tennis, and table tennis in-play.

Use the window on the left-hand side of the page to filter between ongoing and upcoming matches. There is also a calendar for those who want to find out precise dates and times for upcoming games.

Once the game starts, simply follow it and use the bet slip function on the upper right of the page to place your bets. Keep in mind that the operator may decide not to offer live gambling on some matches depending on its own internal factors.

eSports

Esports lovers will have a field day wagering on this site. There is a dedicated page with different types of esports, including League of Legends, one of the world’s most popular esport. You will also find Counter-Strike: Global Offensive (CS: GO), Dota 2, NBA2K, Wild Rift, StarCraft2, OverWatch, and more. There are all sorts of bets in this category, ranging from money lines, totals, prop bets, and handicap lines. You can wager on the match winner, outright winner, over/under, odd/even, correct score, and more.

Transactions

BetOnline sportsbook offers multiple banking options. They’re all intuitive and simple to use. The minimum and maximum transaction values depend on the route you choose. Fees vary across different methods, too. Here is a comprehensive breakdown.

⭐Deposit Options:

The deposit options on this platform are unfathomable. You are free to choose from over fifteen digital coins and fiat methods like Skrill, money orders, or wire transfers.

• Cryptocurrency payments have the highest limit and attract zero fees.

Read the Bitcoin guide on the website’s banking page to learn how you can take advantage of virtual money at this operator.

We created a table with a summary of different payment options and their corresponding limits and processing speeds.

⭐Withdrawal:

In the same manner, there are several withdrawal methods available on the site. Keep in mind that some banking options supported for deposits can’t be used to cash out. For example, while you can fund your account using credit cards, the channel is not available for withdrawal. Therefore, exercise caution if you are in a jurisdiction that mandates you to use the same method used for deposits to cash out.

• Transaction processing times by the operator may vary depending on your payout choice.
• Digital coins are the fastest as they are decentralized and self-secure.

You may also incur different types of fees while withdrawing your winnings. Although digital coins don’t attract any platform processing fees, users are still liable to settle the normal network charges. Here is a breakdown of the available withdrawal methods as of the writing of this BetOnline review.

Customer service

The website provides a variety of customer assistance methods, including a 24/7 live chat facility, email, phone number, and FAQs. To access the available customer care options, locate and click on the red button labelled “Need Help” on the left side of the footer.

✔️ Live chat is the fastest way to find help whenever you are stuck. It is available all year and connects you to an agent in roughly two minutes.

While we applaud the company for including such a feature, we believe they can do better.

Here’s why: Live representatives are slow and seem clueless, even about basic betting issues. For example, when we asked one of the live representatives if the site had a loyalty program, he seemed unsure and decided to take us around in circles instead of just answering yes or no.

Every other live agent we interacted with took a long time to respond to our questions, even though we expected them to have some answers right at their fingertips.

This will surely trigger a negative customer experience, and we found the live agents to be quite inept.

✔️ Calling the support number 1-888-426-3661 is another quick way of getting help on this platform.

Keep in mind that you may be kept waiting in line for a few minutes if there are other customers ahead of you. If your issue needs more attention, we suggest sending an email to [email protected].

✔️Email response times are slow and may take up to 24 hours, but you can be sure to get a more detailed solution to your issue.

✔️Lastly, we suggest going through the FAQ page before reaching out to the support team. We found it detailed enough. It may save you a lot of time, especially if your question is a common one.

Privacy and security

Security is one of the top factors we consider when reviewing any sportsbook. You want to ensure the site you are trusting with your funds will not run away with them or expose you to hackers. The fact that the bookmaker has existed for over two decades without a history of fraud, hacking, or any other form of scandal automatically means it has put in place strong safety measures.

✔️ At a glance, we noticed the website is SSL-certified and protected by SHA-256-bit encryption technology. This raises the level of privacy on the site by blocking hackers and any unscrupulous individuals who may be interested in stealing your data. User accounts can only be accessed using unique usernames and passwords known only to account holders.

✔️ The site also offers two-factor authentication for added safety. With this feature, one would require a second approval to log in to your account even if they came across your username and password. This makes it almost impossible for anyone to successfully hack gamers’ accounts.

❗Keep in mind that safety starts with you. So, always store your password safely and avoid using unsecured internet connections.

✔️ One of the things that caught our attention was the fact that BetOnline safeguards client money in an insured segregated account. That means your funds will never be used to settle the company’s liabilities, even if it goes bankrupt. Unfortunately, we could not find information about who owns this website.

❗Licensing information is also not stated anywhere on the site. This was quite a red flag for us. While there is every other piece of evidence that the operator is safe, we failed to understand why a legitimate operator would not state its regulatory information openly.

We were forced to contact the support team for information about BetOnline’s regulations. The company is licensed in Panama City, Panama. The support team didn’t share the registration number, even though we requested it.

This is a major warning for us, as we can’t verify any of these regulatory claims.

Bonuses

This bookie makes betting fun by offering users different types of rewards to keep them betting on the various sports available. You definitely want to take advantage of these offers. Let’s go into the details.

✨ Welcome Bonus Offer

Welcome bonuses are a great way to bankroll gambling, as they give you a soft landing point. BetOnline will not let you down in this area. There are two main types of welcome rewards offered on this site. The good thing is that you can take advantage of both of them. Here is a breakdown.

50% Sports Welcome Bonus:

Earn a 50% bonus match of up to $1000 on your first deposit on this platform. You must fund your account with at least $55 to qualify. You can use any supported payment method apart from Skrill and Neteller, as their deposits do not count towards this reward. Once you have the funds in your account, wager them within a maximum of 30 days.

100% First-Time Crypto Bonus:

Fund your account using Ethereum, Bitcoin, or any of the supported cryptos for the first time and score a 100% match up to a maximum of $1000 equivalent. Like the initial offer discussed above, you must use up all the bonus funds within 30 days. Unfortunately, this reward only applies to players in the US and Canada.

✨ BetOnline Shitcodes

Shitcodes are a trending method that operators are now using to reward players. Unlike normal bonus codes, these are awarded upon achieving special milestones. They could be bespoke, targeting individual gamers, or awarded to any user who meets the set conditions.

There were no shit codes at BetOnline while conducting this review. Instead, we found traditional bonus codes, as outlined below.

✨ Existing Customer Promos

• 25% Reload Bonus:

Reload your account with a minimum of $100 for an instant 25% sports bonus of up to $250 in free plays. You can take advantage of this offer as many times as you want, as it’s not limited to specific days of the week. Deposits via Skrill and Neteller are excluded from this offer. Unfortunately, this promo is only available for players from the US and Canada. Any unused free plays automatically expire after 30 days.

• 30% Crypto Reload Bonus:

BetOnline offers you a 30% bonus every time you reload your account with cryptocurrency worth $50 and above. The maximum perk per deposit is $300 in free bets. The free plays can only be used for sports betting and expire after 30 days.

• Referral Bonus:

Build your bankroll by referring your friends to this platform for a 200% reward of their initial deposit of up to $200 plus a $50 free play. There are no limits on how many people you can introduce. However, they must finance their account with at least $25 for you to earn the Refer-a-Friend bonus. The offer comes with a five-time rollover. Unfortunately, new accounts using the same IP address or street address do not count.

• Contests:

BetOnline rolls out new contests with huge cash rewards almost on a monthly basis. They are mostly based on the hottest leagues of the season. For example, as of writing this review, there was a Kentucky Derby First and Last Finisher contest with a whopping $10,000 cash prize. The entry was free as long as one wagered at least $10.

✨ Loyalty Program

Like regular bonuses, operators use VIP plans to attract new customers and retain existing ones. Some of them automatically enroll players upon their first wager, while others require gamers to opt-in, or perform special actions such as making a huge deposit. A few operators have highly prestigious VIP schemes that only admit members by special invitation.

Not all bookies offer this feature, though. For example, BetOnline did not have a loyalty program when we were writing this review. While we are big fans of VIP plans, we did not feel disappointed by the lack of such a reward program on the site since the bookmaker already offers multiple offers. We also noted that the system automatically generates loyalty credits to reward players for certain milestones. Unfortunately, the criteria for these credits are not disclosed.