FortuneJack has a decent dice game and accepts a good range of cryptos. They also have an okay sportsbook and casino.
That’s ruined by a 2x turnover requirement on withdrawing your own cleared deposits. They won’t let you withdraw your own money until you have bet twice as much as you deposited (or half as much as you deposited if you bet on sports).
To make it worse they don’t give you an easy way to see how far you have progressed towards your turnover requirement.
That is scummy if not scammy and while this policy is in place we recommend you join one of the higher-ranked dice sites listed here.
FortuneJack has a good dice game with a cool jackpot feature that allows for mathematically profitable betting when it gets big enough.
Seasoned players might like having all the stats and options jammed into the one interface but for most people, the layout is too cramped and busy.
The max bet of 1000 m฿ is lower than the top-ranked dice sites allow betting up to 10,000 m฿.
The automatic betting bot is okay but limited. You set what happens after a winning or losing roll but you can’t set stop losses or the total amount of rolls, you have to do that manually, which is not the idea of auto-betting bots.
The automatic bet bot function on Fortunejack is displayed as a tab of the main betting interface.
Unfortunately, they removed the option to limit the number of rolls but the basic options are there like the rest of the sites.
Everything looks good and works well enough. There are some imperfections, for example, when entering a bet amount on mobile the site should display the numeric key badly, instead, it’s the alphabetical keypad. The community chat is nice enough.
At launch in 2014 FortuneJack’s seemed like another shady former Soviet bloc operator. Since then they constantly improved their product and service and had no major incidents like downtime, hacks, accusations of theft or any drama like that.
They have lost most of that built-up goodwill recently due to the 2x turnover requirement to withdraw your own money.
Unique deposit addresses: Not available.
Confirmations before play: 1.
Withdrawal time: Roughly 30 minutes.
Player-to-player transfer: Not available.
We had transactions show as successful at the time we made them, then they were changed to “failed” with no explanation given. Turns out it was due to the turnover requirement 😡
There is a very high 4 m฿ minimum withdrawal.
On a positive note, we love the “withdraw all” button rather than having to fill in an exact amount.
Customer service channels available: Live chat and email.
Speed of replies: Not instant as you expect in live chat, more like 5 minutes or more.
Accuracy of replies: Pretty good, English may not be their first language and they may not be experts, but they make a good effort and can usually provide the help you need.
Real-life customer service test
Question: Hi, my last 2 withdrawals have both failed, why?
Answer: Wagering requirements apply before any deposit made on Member Account can be withdrawn. The deposit amount must be turned over 2 times before your withdrawal request will be approved. Wagering requirements can be met by playing on Slots, casino games and live games. you have not completed deposit wagering requirements
Information required at signup: Email and country.
2-factor authentication: Available.
Players in the United Kingdom of Great Britain and Northern Ireland and the United States of America are geo-blocked by Fortunejack.
110% first deposit bonus. 100% fourth deposit bonus. 50% bonus on all other deposits. There are also special offers like loss back and free casino spins from time to time.
Apart from their turnover requirement, FortuneJack is a decent dice site, sportsbook and casino. Not to worry though, the higher-ranked options on this site are better.