Rocket Dice Review

If you’re chasing the max win of 5฿, you’re going to want to avoid running into any issues as customer support is totally inadequate.

Dice game

Rocket has the essentials nailed in its games, offering an exciting and refreshing experience.

There are big sliders that make playing at Rocket easy for just about everyone, even if you’re totally new to the world of crypto dice; you don’t need to be a rocket scientist to figure out how to make it work.

User experience

Rocket has really embraced the 21st century when it comes to its user experience. You can enjoy a simplistic layout and a handful of custom-made games.

All the buttons and features you’re looking for are really easy to find, showing that Rocket has put a lot of time into crafting its dice game, and site as a whole.

If you find Rocket to be rather slow, it’s not your connection. Rocket suffers from slow load times, which get even worse when creating your account or trying to log in.

Load times aren’t the only slow feature of Rocket, with the support responses being equally slow.

Trust

Rocket’s games have been verified by iTech Labs, which is one of the most reputable random number generator (RNG) verification companies in the world.

The slight concern is that Rocket claims to be licensed in Curacao under the master license number N.V. #365/JAZ, the validator flags up Rocket.run as an invalid URL.

This could just be where Rocket has updated its URL and not notified the regulators, or it could be indicative of a larger problem.

Transactions

Unique deposit addresses: No.

Confirmations before play: 1.

Withdrawal time: Virtually instant in our experience.

Player-to-player transfer: No.

Customer service

Customer service channels available: Live chat and email.

Speed of replies: Live chat responses are virtually non-existent. Emails took just over a day to receive a response.

Accuracy of replies: Detailed and helpful.

Real-life customer service test

Question: Can I make a player-to-player transfer from my account?

Answer: Thanks for contacting Rocket Support. From your case, I understand that you would like to know whether you can transfer your funds to other accounts. Please correct me if I misunderstood your question. If you have enough balance, you can transfer as you wish to other accounts as you may withdraw your fund. Hope this helps if you have any questions or concerns please feel free to contact us.

You must be level 1 before you can use the live chat feature, but you can get to level 1 with just a few rolls of the dice.

Privacy and security

Information required at signup: Username and email address.

2-factor authentication: Available.

Geo-targeting

Players in the following countries are geo-blocked by Rocket:

• Australia
• Bonaire, Sint Eustatius and Saba
• Curaçao
• France
• Netherlands
• Sint Maarten (Dutch part)
• Spain
• United Kingdom of Great Britain and Northern Ireland
• United States of America

Bonuses

When you create your account at Rocket, you’ll get a welcome bonus of 300 Space Dollars, which is around 933 satoshis.

Space Dollars (SPD) is Rocket’s own currency that you can use to play its games. You can opt to convert this bonus into another cryptocurrency if you wish.

There are daily missions you can complete to unlock more rewards, level up and access the VIP system. These are calculated in USD for every win you achieve.

Earning SPD as a bonus isn’t really that exciting owing to the fact that 1,000 SPD equates to 3,113 satoshis. You can exchange SPD for other currencies at the cashier, which is the only way to cash out this currency.

Overall

Rocket is a pretty neat dice site, and has a nice selection of other games for you to try out, should you feel adventurous. The graphics are tidy, but the load time of the site and games can be rather slow, even with the best connection.

Locking the live chat until you reach level 1 is frustrating as a newbie to the platform, but it only takes a few rolls of the dice to make your way to level 1. If you like dice games and a simplistic user interface, Rocket is well worth a punt or two!

Dice site walk-through