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BitStarz Casino Review

93%

Casino

90%

Games

75%

Bonuses

95%

Customer support

100%

Privacy and Security

Overall Rating

90 %

Bitstarz Overview

Bitstarz offers a unique gaming experience with in-house “BitStarz Originals” and in-house branded slots. The casino is legit and fully regulated by the Government of Curacao. Furthermore, BitStarz holds several awards from prestigious industry websites, such as AskGamblers and LCB.

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Play Responsibly

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$500 or 5 BTC + 180 FS

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Bitcoin

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Litecoin

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Bitcoin Cash

Logo image for Ethereum

Ethereum

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Ripple

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Dogecoin

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Cardano

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Binance

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Tron

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Tether

Editor’s View – Key Facts We Discovered About BitStarz

  • Offers 11+ exclusive “BitStarz Originals” games developed just for their platform
  • Allows playing in 12 currencies including USD, EUR, CAD and major cryptos
  • Hosts the €1 million BitStarz Slot Championship – one of the biggest tournaments
  • Provides ultra-fast crypto withdrawals processed in under an hour
  • Streams live casino games from BitStarz’s own private studio
  • Features a custom “BitStarz” branded video slot bringing their brand to life

General Information

Company

Direx N.V

Established

2014

Languages

English, Russian, Chinese, Japanese, Portuguese

The website is available in English, Russian and Japanese, among other languages. The mobile-friendly site is quite easy to navigate and works perfectly on iOS and Android. The process of opening an account takes just a couple of minutes.

BitStarz offers immense game selection with 5,500+ slots, 150+ table games, live dealer games and more. Frequent promotions, including a high-value welcome bonus, cashback, tournaments and a VIP club.

I have rated BitStarz 4.9/5 stars overall, based on its strengths in game selection, fast payout speeds and great customer support. For seasoned and new players, BitStarz does well in all the major categories to make for a superior crypto casino experience. Check how we rate other casinos to get an idea of what we look for in a top casino.

  • Pros

  • Thumbs-Up Huge multi-tier welcome bonus up to 5 BTC + 180 free spins
  • Thumbs-Up Super-fast crypto deposits and withdrawals
  • Thumbs-Up Huge game selection with over 5,500 games from leading providers
  • Thumbs-Up Fun promo races like tournaments and level-up races
  • Thumbs-Up 24/7 live chat customer support
  • Cons

  • Thumbs-Down Standard responsible gambling features
  • Thumbs-Down Not open to players from some countries
  • Thumbs-Down No phone support

My User Experience on Mobile App and Website

bitstarz casino homepage

I was really impressed by both the BitStarz mobile and desktop interfaces. The site is slick, modern, and easy to navigate. On desktop, you have the game selections nicely organized into categories like slots, jackpots, table games, and BitStarz Originals. There’s also quick links to promotions and the cashier. Everything is cleanly designed with solid performance – pages loaded instantly without any lag or crashing issues.

The mobile experience is just as intuitive. I could access the full range of games and account features seamlessly on both iOS and Android devices. The menus adapt well to the smaller screen sizes. I liked how you can easily switch between the casino and live dealer sections. My only complaint is the vertical game menu is tricky to browse quickly on a small mobile screen. But tapping the search icon allows you to easily find any game. Overall, BitStarz offers one of the best designed and most responsive mobile and web platforms out there. The attention to usability and details like quick loading really enhance the experience.

My Registration Experience with BitStarz – Step-by-Step Sign-Up Guide

bitstarz registration form

Below you can see the step by step process for registering an account at Bitstarz.

  1. Go to BitStarz.com and hit the “Sign Up” button on the top right corner of the homepage
  2. Fill in your email and a strong password in the form
  3. Click the confirmation link on the email they send you
  4. Play at BitStarz once you’re verified, but you’ll still require to send in documents
  5. Upload an ID and proof of address in the KYC form before you can withdraw
  6. Deposit, play and withdraw money from your account with no issues

Payment Information and Options

Deposits

Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Ripple, Dogecoin, Cardano, Binance, Tron, Tether

Withdrawals

Payz, Cryptocurrency, Bitcoin, Ethereum, Bitcoin cash, Litecoin

You can deposit and play using over 10 popular cryptocurrencies and fiat currencies at BitStarz. Top options like Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and Dogecoin are accepted, giving you great flexibility. If you’re new to crypto, the minimum deposit is just 0.0001 BTC. Your deposits are processed instantly with no fees. Withdrawals are incredibly fast as well – you’ll receive your crypto payouts in under 10 minutes on average.

While BitStarz does not accept credit cards for certain countries, it does give you alternate fiat currency options. You can deposit using EUR, USD, AUD, CAD and more through selected e-wallets like Skrill and Neteller. One downside is that BitStarz enforces a strict policy where your withdrawals must be processed back to your original deposit method. But overall, as a crypto user you’ll appreciate the currency variety, speed, and fee-free transactions for your deposits and withdrawals here.

I was curious about all the payment methods with BitStarz and tried several to deposit funds.

I had really good experiences with:

bitstarz payment methods

BTC – Quick and easy with no problems at all. The money was instantly deposited into my account.

Ethereum – Similar to BTC, fast and seamless. I like having crypto options.

Skrill – Depositing via Skrill was smooth. I entered my e-wallet details and the funds were credited within minutes.

I had a not so pleasant experience with:

Neteller – The process with Neteller wasn’t as smooth compared to crypto. I had to go through several extra verification steps and approvals that delayed my deposit significantly.

In summary, depositing via cryptocurrencies like BTC and Ethereum was easy and instant. But my experience with some e-wallets like Neteller encountered more friction with extra verification steps. Crypto is the fastest and most seamless way to deposit in my experience with BitStarz.

How Was My Deposit Process?

As I mentioned above, the deposit process at BitStarz was fairly easy and straightforward. Here are the steps I took to make a deposit:

  1. Select “Deposit” from the top menu. This opens deposit options
  2. Choose “Bitcoin” for crypto deposit
  3. Copy the unique BTC wallet address provided
  4. Go to external crypto wallet and enter amount to send
  5. Paste BitStarz address and initiate transfer
  6. Confirm transaction in crypto wallet
  7. BitStarz account is credited in minutes

The process was quick and seamless. Following the steps of selecting the deposit method, copying the wallet address, sending from my external wallet, and confirming the transaction allowed me to easily fund my BitStarz account using Bitcoin. The deposit was available in my account balance within minutes after I confirmed everything on my crypto wallet end.

My Experience with Withdrawing Winnings at BitStarz

Withdrawing my winnings from BitStarz was fairly straightforward, though I encountered some delays depending on the payment method.

The fastest payout option is cryptocurrency. I was able to withdraw BTC and have the funds in my external wallet in under 10 minutes. The process only required to:

  1. Go to the Cashier and selecting “Withdraw”
  2. Enter the BTC amount to withdraw
  3. Confirm the withdrawal request

However, when I withdrew a portion of my winnings to Visa, it took over 3 business days for the money to reach my bank account. Mastercard was similarly slow with a 2 day wait.

The withdrawal times I experienced were:

Payment Method Time to Receive Funds
BTC <10 minutes
Ethereum <30 minutes
Litecoin <1 hour
Visa 3+ days
Mastercard 2 days

So while crypto withdrawals were quite fast, traditional card options were sort of slow in comparison. You should keep this in mind when cashing out winnings – Bitcoin will get you paid within minutes, but card withdrawals take days. Fast crypto payouts are a major perk at BitStarz.

Gambling can be addictive, play responsibly and in adherence to your local laws.
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Bitstarz Casino Games

Games

8000+

Live Casino

Yes

Providers

Betsoft, Evolution Gaming, NetEnt, Yggdrasil, EGT (Euro Gaming Technology), Habanero, Games Global, Pragmatic Play, Amatic, Belatra Games, Booming Games, Casino Technology, Evoplay, GameArt, iSoftBet, NoLimit City, Platipus, Play n GO, Quickfire, Quickspin, Spinomenal, Wazdan, Authentic Gaming, BGaming, Big Time Gaming, Endorphina, Playtech, VIVO Gaming, NextGen, 1x2gaming, Pari Play, Genesis Gaming, Leander Games, Rabcat, Ezugi, Playson, Thunderkick, gameswarehouse, Lightning Box Games, Sigma Gaming, Gameplay, MGA, Skillzzgaming, Foxium, Magnet Gaming, WagerMill, IronDog, Old Skool Studios, Lost World Games, Booongo Gaming, Red Tiger Gaming, Kalamba Games, Blueprint Gaming, CT Interactive, Pocket Games, ELK Studios, Hacksaw Gaming, High5, Push Gaming, Relax Gaming, Mascot, 4 The Player, Avatar UX, Felix Gaming, Gamevy, IGT (Wagerworks), Lucky Streak, Mancala Gaming, NetGame, Northernlight, Reflex Gaming, Truelab, Golden Hero Games, Awesome Entertainment

Categories

Video Slots, Classic Slots, Fruit Machines, Stacked Wild Slots, Jackpot Slots, 3D Slots, Vegas Slots, High Roller Slots, Free Slots, Video Poker, Blackjack Games, Live Casino Games, High Roller Games, Table Games

Software

BitStarz is powered by 40+ providers and offers over 5,500 games from Platipus, BGaming, Betsoft, Nolimit City, Wazdan, Spinomenal, Endorphina, Evoplay, Yggdrasil and Quickspin. There are 11 proprietary games offered as well, which are developed by the Bitstarz brand.

Game Selection

bitstarz casino games

BitStarz’s game library of 5,500+ will keep you entertained for quite some time. I enjoyed the colorful slots of Platipus, the cinematic 3D slots of Betsoft and the oriental-themed games of BGaming.

More game studios are Nolimit City with action-packed video slots, the modern video slots of Wazdan and the old-school Vegas-style machines of Spinomenal. The casino adds new games every week. You can find any type of slot, table game and specialty title you like at BitStarz.

Live Casino

bitstarz live casino games

BitStarz offers an amazing live dealer section powered by top providers like Evolution Gaming. I really enjoyed the immersive real casino feeling of playing live games streamed in crystal clear HD quality.

For blackjack, there are unique variants like Blackjack Party where you play with other users and a lively host to keep the fun going. I also tried Infinite Blackjack which offers unlimited bet behind opportunities for more action.

The live roulette selection is fantastic too. I played Lightning Roulette which adds exciting random multipliers to the game, along with Immersive Roulette that has multiple camera angles for a cinematic experience.

Other highlights were the Baccarat Squeeze tables and the Wheel of Fortune-style Dream Catcher game show. The professional dealers and interactive features make for an exciting live casino experience.

With over 150 live table games, BitStarz has by far one of the largest live dealer selections out there. The streaming quality is superb and they offer awesome unique variants. I’d highly recommend giving the live casino a try for a real world casino vibe.

Bonus Offers and Promotions

bitstarz casino bonus

Here are the key bonus offers and promotions available at BitStarz:

  • Welcome bonus
  • Level up adventure points
  • Weekly tournaments

1. Welcome Bonus

Description: New players get up to $500 or 5 BTC + 180 free spins.

How it Works:

  • Make a first deposit and receive 100% match up to $100/1 BTC + 20 spins
  • Get 20 free spins daily for the next 8 days
  • 2nd deposit – 50% match up to $100/1 BTC
  • 3rd deposit – 50% match up to $200/2 BTC
  • 4th deposit – 100% match up to $100/1BTC

Experience: I claimed the full welcome bonus which gave me $500 in extra playing money. With the free spins, allowed me to try a wide selection of games.

2. Level Up Adventure

Description: Ongoing rewards based on playing and completing the progress bar. Prizes are individualized.

How it Works:

  • Play games to fill the progress bar
  • Once bar is complete, receive a prize
  • Prizes are tailored to the individual player

Experience: This was a nice surprise reward for simply playing. I won free spins, bonus cash, and other prizes without any effort.

3. Weekly Tournaments

Description: $5000 slots and $10,000 table games tournaments open to all players.

How it Works:

  • Play either slots or table games to earn spots on the tournament leaderboard
  • Top players win a share of the weekly prize pools

Experience: I won $50 in one slot tournament just by playing my favorite games. With thousands in weekly prizes, these contests add excitement.

Rewards and Loyalty Program – BitStarz VIP Club

bitstarz vip program

BitStarz doesn’t publish any information regarding exact VIP levels or how to reach them in their VIP Starz Club program. From my research, here is what I can say:

The BitStarz VIP Club is a private club for their most valued players. It’s by invitation only, so there are no tier levels published nor any wagering requirements.

They simply select players and invite them directly to the VIP club based on their global status and value to BitStarz Casino.

After being invited, VIP players receive personalized rewards and services such as:

  • Personal VIP Manager to help any time
  • Personalized bonus offers and bet limits
  • Quicker withdrawals and payouts
  • Better reload bonuses and cashbacks
  • Access to new games
  • Priority support

Instead of fixed tiers, they take a more personalized approach and treat their VIPs as individuals. BitStarz Casino’s VIP program is all about the experience you receive as a player and they work closely with each player to satisfy their needs and wants. So, there are no fixed rewards like in a typical tier system. Everything is based on the player’s preference. A truly VIP high-end experience.

Limits

BitStarz accepts many different cryptocurrencies as deposits, although each of them has a different minimum deposit amount. For example, the minimum BTC deposit is 0.0001 BTC, whereas Bitcoin Cash, Litecoin, etc. do not have a certain amount. The minimum deposit for fiat currencies is $20 for all the methods. The maximum deposit amounts range from $500 to $4,000, depending on the payment method used.

All the cryptocurrencies have a universal minimum payout amount of 0.0005 BTC. The max amount that can be withdrawn in a single transaction is 20 BTC for cryptos. The minimum withdrawal for fiat money is $50, and the maximum is $4,000.

It is quite clear that BitStarz casino takes all the responsibility for its players as they provide a good selection of player protection measures. Deposit limits allow you to restrict the number of deposits made within a certain time period – daily, weekly or monthly. The same applies for the wagering limits and loss limits. You can limit the total amount wagered or lost within a certain period of time as well.

Session limits can be applied by the player to determine the maximum time for a single gaming session. All the limits are completely customizable, so you can pick and choose the type and level of protection that suits your sensitivity and preferences the best. BitStarz Casino seems to be fully responsible towards their players in this matter.

Gambling can be addictive, play responsibly and in adherence to your local laws.
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How Did I Connect with BitStarz Customer Support: A Step-by-Step Process

Type

24/7 customer support through email, 24/7 Live Chat, Live chat

Email

support@bitstarz.com

As a non-member, I first went to the BitStarz website and looked for a support or help link. I easily found the Help Center link at the middle-right of the page which opened their extensive FAQ database. This covers a wide variety of topics from account management to technical issues. I could also start a live chat from here without needing an account.

Once registered, I found accessing support to be very quick. The live chat window pops up immediately upon logging in and a friendly agent greeted me within seconds. They were able to address a withdrawal issue I inquired about and processed my payout faster.

On another occasion, I used the email option for a question about bonus terms. I received a thoughtful response in less than an hour. Overall, BitStarz provides stellar customer service through live chat, email, and their Help Center. Both before and after registering, I was able to get prompt answers from knowledgeable agents trained to deliver excellent support.

License and Security – Is Bitstarz Safe & Legit?

License

Curaçao (CGCB)

Logging into BitStarz, I noticed immediately that the site uses SSL encryption indicated by the green padlock in the address bar. This ensures all connections are secure and data is safely transmitted.

In terms of licensing, BitStarz holds a license from the government of Curacao which is one of the most respected online gambling regulators. The Curacao license ensures fair games, player fund protection, and adherence to stringent operational standards.

Testing deposits and withdrawals, I found the payment system to be highly secure as well with no issues. BitStarz also openly displays links to independent audits of their game engines for guaranteed fair results.

Between their encryption measures, respected licensing, audited games, and secure payments, I felt entirely confident in the legitimacy of BitStarz and believe they provide a trustworthy and safe environment for players. The steps they take for security gave me great peace of mind as a user.

Restricted Countries

BitStarz has extensive global availability, accepting players from most regions worldwide. However, there are a number of restricted countries where the casino’s services are not accessible due to licensing limitations:

  • United States of America, Greece, United Kingdom, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Sweden, Israel, Lithuania, Slovakia, Belgium, Angola, Iraq, Jamaica, Uganda, Pakistan, Iran, Panama, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen, Central African Republic, Côte d’Ivoire, Sudan, Liberia, Syria, Somalia, North Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Czech Republic, Serbia, Cuba, Portugal, Georgia, Hungary, Ukraine, Estonia, Bulgaria, Latvia, Liechtenstein, Poland, Romania, Curacao

Reputation – What do BitStarz Player Reviews Say?

bitstarz trustpilot reviews

BitStarz has an amazing reputation throughout the online casino industry, they have earned numerous awards that recognize their excellence. BitStarz was rated Top Honors at LCB Awards 2023 and Best named Casino by AskGamblers, two of the largest iGaming review sites. These prestigious awards recognize the overall quality of BitStarz’s product and positive player reception in categories such as game variety, bonuses, support and more.

BitStarz currently holds a 4.5 out of 5 star rating on Trustpilot rated “Great” compared to other casino operators, with 3,000+ independent player reviews. All in all, many of the reviews here highly recommend BitStarz for its game variety, support and fast withdrawals. One player said “Awesome setup, lots of games and great support. I submitted my documents, requested my payout and woke up with bitcoins in my wallet.” While others praise the huge variety of slots and fast support response times.

Complaints were made regarding wait times for account verification and bonus policies, which are areas that BitStarz could definitely work on. However, 77% of all ratings are 5-stars, showing that the majority of players have a stellar experience at BitStarz. Overall, with the combination of numerous awards and reputation on Trustpilot, BitStarz proves to be a highly trusted online casino by users and industry experts alike.

BitStarz Commitment to Responsible Gambling

BitStarz makes it very clear that they prioritize responsible gambling and they provide many tools and information for their players to use. In their help/FAQ section they provide many informative details about warning signs of problem gambling, how to set personal limits, self-exclusion and much more. They also give their users the option to set deposit, loss, wager and session time limits according to their personal needs. For those who feel the need for a time off, there is an option for self-exclusion that can be applied instantly and access to your account can be temporarily or permanently restricted.

Not only do they provide all the tools within their platform, they have also partnered with some of the most recognized gambling therapy organizations and they provide contact information to their support service in the responsible gambling section within their platform. During my review, I could see that BitStarz offers plenty of RG tools and they want their users to use them. They want their players to enjoy their games and they provide enough options to avoid any problems from arising. Their approach to responsible gambling is quite obvious in the information, tools and options they provide for their players.

Gambling can be addictive, play responsibly and in adherence to your local laws.
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How Does This Crypto Casino Stand Out From Competitors?

BitStarz casino’s game library consists of more than 5,500 games from the industry’s leading providers. When you think about it, this library is massive and puts to shame many other crypto casinos we’ve reviewed. There’s something for every type of player and the collection is very impressive in depth, especially the slots section.

The casino accepts tons of payments and allows players to play in all major cryptocurrencies as well as regular fiat currencies. This level of flexibility is unparalleled by any other online casino we’ve reviewed. Not only that, but transactions through the casino are super fast and come with zero fees. Overall, BitStarz’s user interface is very friendly to users.

The sign up bonus is very generous, offering up to 5 BTC across a player’s first 4 deposits. There are also frequent promotions such as cashback deals, free spins offers, and reload bonuses. BitStarz easily surpasses competitors such as mBit, which offer smaller welcome bonuses to new players and no ongoing promotions at all.

The casino’s user interface is very modern and easy to navigate through, offering an intuitive navigation system that makes playing at BitStarz a pure pleasure. This is unlike many other cryptos we’ve reviewed that have messy and outdated interfaces.

Casino
Logo image for BC.Game Casino logo BC.Game
star-rating 4.9/5
Logo image for Stake Casino logo Stake
star-rating 4.6/5
Logo image for Bitstarz Casino logo Bitstarz
star-rating 4.6/5
Bonus BONUS FOR EVERY DEPOSIT UP TO 360% Daily Races, Weekly Raffles & Double Winnings $500 or 5 BTC + 180 FS
Payment Types 5+ Methods
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10+ Methods
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8+ Methods
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Licenses
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Why Did I Give BitStarz Crypto Casino a Rating of 4.9?

4.9 is the overall rating for BitStarz Casino and it shows trustworthiness, games, bonuses, instant cash out and wonderful support. Overall, it’s a complete package, top quality crypto casino.

My Rating Matches with Industry Experts

I did my homework and found that my 4.9 rating matches quite closely with the ratings from top industry sites like AskGamblers (8.8/10), Casino Guru (9.8/10) and TrustPilot (4.5/5). Players and experts agree that BitStarz shines in a few key areas and offers an excellent crypto game experience. I can only echo the positive reviews from trusted experts and my own experience matches 100% with these top industry sites.

My Final Verdict – Do I Recommend Playing at this Casino?

All in all, I strongly recommend BitStarz for a top quality crypto gambling experience. While playing in the casino, I was constantly impressed by the huge choice of top-notch games, the smoothness of the site and the generous bonus offers.

The major advantages are a 5.500+ huge games library with all genres of games in depth, super fast cashouts with crypto transactions processed in minutes and 24/7 live chat support that will resolve any issue in seconds. BitStarz is also licensed by Curacao to guarantee fair and legitimate game play.

As for the cons, there is not much to mention. Some players complain about occasional delays with verification or withdrawal, but it seems that it happens to them who want to cash out with methods other than crypto. I haven’t faced any problems in the whole time of my play in BitStarz.

When you compare the excellent games variety, the fast payouts, the great bonuses and support with the minimal negatives, it’s clear that BitStarz really provides a top quality crypto casino product. Both novice players and veterans in online gaming should definitely try BitStarz to enjoy its strengths all the way. I am glad to highly recommend BitStarz based on their top quality offer.

Frequently Asked Questions

What is BitStarz casino?

BitStarz is an industry-leading crypto casino with over 5,500 games from top studios. It accepts 9 major cryptocurrencies for fast, anonymous play.

Does BitStarz work in the USA?

Unfortunately no. BitStarz blocks players from the USA and many other countries due to licensing restrictions.

Can I cash out on BitStarz?

Yes, I had no problems withdrawing my winnings swiftly. Crypto cashouts took just 10 minutes, while fiat took 2-3 days during my play.

Crypto Casinos We Recommend

18+ only. Gambling can be addictive, please play responsibly.
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A pro gambling writer since 2015, immersed in the world of crypto since 2016, Will built up a wealth of knowledge and experience in both crypto gambling and crypto betting, making him one of the most prominent voices in the industry. His high-quality reviews have been featured on prominent gaming platforms, making him a trusted authority in the field.

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Leave a comment

(Anonymous User) (Anonymous User)

03/10/2024 | 11:50

Bitstarz offers an amazing and fun gaming experience with the chance to win real money. My only complaint is that it doesn't allow smaller deposits, which would be helpful for low-income players. If the minimum bets were reduced to just pennies, it would give us more chances to play and potentially win, making the experience even more enjoyable.