User experience
User interface and user experience elements such as
- Intuitive design
- Clear navigation
- Layout and clarity of things like betting history and account settings
- Site speed
A 10/10 sportsbook has easy navigation, a logical layout, and intuitive settings that are easy to bet on and load in under 3 seconds. We test all of this on desktop and mobile.
Range of bets
A 10/10 sportsbook offers odds on everything from water polo to chess and horse racing. They offer dozens of different bet types from the first player to score a 3-pointer in a basketball game to how many corners each team will take in the second half of a soccer game.
There are 2 elements in this rating
- The range of sports, leagues, and events available to bet on
- The range of different bet types and betting markets available per event
Live betting
Sportsbooks lose points if betting is unavailable too often during an in-play betting event as we look for reliable in play betting specific features like
- Live scores
- Video streams
- Cashout buttons to automatically trade out all bets on a market
Transactions
A 10/10 sportsbook provides deposits, withdrawals, and player-to-player transfers for any amount, instantly, with 1 confirmation betting available.
3 transaction types we look at are:
Deposits | Withdrawals | Player-to-player transfers |
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Sportsbooks lose points if:
🔹Deposits require multiple confirmations before you can bet
🔹Withdrawals are not instant
🔹There is no way to generate a new address for every transaction
🔹There is no player-to-player transfer available
Customer service
A 10/10 sportsbook has 24/7 live chat support with operators knowledgeable about crypto sports betting and their sportsbooks. Email customer service answers questions in less than an hour, with the correct information. Customer service is also offered via social media.
There are 3 elements to this rating and they are as follows:
- What channels customer service is available through
- The speed of replies from customer service
- The accuracy of replies from customer service
Points are lost by things like giving incorrect information, slow response time to emails, undertrained staff and only having 1 method of contact available.
Privacy, Security, and Transparency
There are 2 main elements to this rating
- How much personal information do they require? The less the better!
- Is 2-factor authentication available?
A great amount of sports betting sites allow fully anonymous accounts without requiring an email address.
Sportsbooks lose points
- For every piece of information, they require on signup
- If 2-factor authentication is not available
Betting Sites We Recommend
He started writing content online for various reasons, including accessing a community of music lovers. He began writing 2011 music reviews and PR releases for electronic music releases before shifting my focus to more crypto-oriented content after getting heavily involved with blockchain technology in 2013.
Facts Checked by Will Wood