BetOnline Casino Review

Editor’s View – Key Facts We Discovered About This Casino

✔️ It is one of the few iGaming sites that accept US players.
⭐ It has a long standing reputation since 2001, making it one of the oldest.
💸 Supports multiple payment options including Cryptocurrency, Moneygram, and Wire Transfer.
📌 Does not charge deposit fees, and has a low withdrawal charge starting from $3 to $15.
🎰 The casino has a limited number of top software providers and games

The site caters to a broad audience with various games, including slots, live casino games, video poker, and more. They claim to serve over 10 million players worldwide, though I couldn’t verify that number. While it’s not the best casino I’ve reviewed, it’s well-suited for the US market.

After looking at things like the number and quality of games, ease of use, customer support, and more. In the end, I gave it a decent 3.2 out of 5. It fell short in some areas. Check our guide on how we rate casinos to discover how I arrived at this number.

Below are some things I liked about this casino and things that I didn’t.

User Experience – Mobile App and Website

BetOnline has a user-friendly app and website that are easy to navigate. If you’re used to modern gambling site designs, this one might take a bit of getting used to. It’s not bad, just different, and requires a bit of a learning curve.

The layout is well-organized, with all main sections visible at all times. The main page is clean and easy to navigate, with clear headings and a prominent search bar on both mobile and web versions.

The mobile app is available only for Android players. As for iPhone players, the responsive mobile website will have to do, though it did take a little time to get used to.

License and Security – Is BetOnline Safe & Legit?

I want to give this casino the benefit of the doubt, but I have to admit that I’m not entirely confident in its legitimacy and safety. They claim to be licensed in Panama but don’t provide a registration number for me to verify. And, to make things worse, they don’t even list their licensing details like other casinos do. It’s not clear to me whether they have a gambling license or just a business license.

On the bright side, their website uses high-standard encryption to protect player data. While I haven’t come across any historical cases of fraud related to this site, it still didn’t sit well with me that I was unable to verify their legitimacy status.

Registration – Step-by-Step Sign-Up Guide

My sign-up experience at this cryptocurrency gambling site was straightforward and flawless. Here’s a breakdown:

Payments – Information and Options

This casino makes payments easy with options for both cryptocurrency fans and those who prefer cash. BTC is the main coin, but you can also use other ones like ETH, LTC, XPR, and Polygon. I had a choice of 16 digital coins to choose from. For cash transactions, the company supports MoneyGram, wire transfers, and credit cards.

Each payment method has different transaction limits:

• BTC: Min $20, Max $1,000,000
• Altcoins: Min $20, Max $1,000,000
• Moneygram: Min $100, Max $600
• Wire Transfer: Min $500, Max $10,000

Most deposits are done within 15 minutes to 2 hours, except for wire transfers, which rely on bank processing times. Withdrawals can take up to 24 hours. The support team informed me that players are allowed two withdrawal requests every 7 days.

When it comes to fiat transactions, be aware of possible bank fees.

How was my deposit process with BTC?

I decided to fund my account with BTC. It was fast and easy, with funds showing up after one confirmation and no deposit fees from the casino, only the usual network fees. Here’s how you can do it too:

1. Go to the cashier – I clicked on the green “Deposit” button at the upper right of the header to open the cashier.
2. Select your payment method – I already knew the method I wanted to use, so I simply selected BTC.
3. Specify the amount – I was redirected to a new page where I had to enter the USD equivalent of the amount I wanted to fund. You can also specify it in crypto if you have the precise value.
4. Fund your account – The cashier popped out a QR code and wallet address associated with my account. I scanned it using my Trust Wallet app to process the funds.
5. Complete your deposit – Once I was sure the money had left my Trust Wallet account, I simply clicked the “I’ve Completed My Deposit.” The casino credited my account upon successful blockchain confirmation.

My experience with withdrawing winnings using BTC

I found out that using cryptocurrency was the most efficient withdrawal method here. If you want your money quickly, converting it to a faster network like Ethereum is an option. I didn’t need to do this since BTC cashouts are also pretty fast.

The only thing that delayed me was verifying my account (around 16 hours). So, I recommend completing all KYC verification processes during sign-up to avoid any delays when cashing out your profits. Here’s how I got my profits out of this casino:

1. Open the Payments Page – The first step was to visit the payments page by hitting the green “Deposit” button on the top right of the header.
2. Click “Withdrawal – I then clicked the “Withdrawal” button at the top center of the cashier.
3. Cashout Your Profits – I placed a cashout request by filling out my details in the withdrawal form, including my BTC address and the amount I wanted to cash out. Then, I submitted the form.
4. Wait for Funds – Usually, you should receive money in your wallet as soon as blockchain confirmations are complete, which typically takes a few minutes to about two hours. However, my first withdrawal was delayed until my documents were verified. Subsequent payments have all been fast.

Here, you can find a fantastic selection of casino and live casino games from well-known providers. Some of the regulars include slots, blackjack, poker, roulette, and more. Besides the regular games sections, you will also find a nice specialty section as well, but it lacks bingo variations.

Casino Games You Can Play

The game library feels underwhelming, given its long history. I counted just under 1,000 titles, neatly categorized into slots (1047), table games (72), video poker (30), crash games (20), sports games (34), and exclusive titles (33).

There’s a separate tab for new games with 41 recent additions, hinting at efforts to expand. Unfortunately, there’s no demo-play option. For a platform with such a long tenure, its game selection feels lacking.

Live Casino

The live dealer section includes 79 games, mainly powered by Visionary iGaming and Fresh Deck Studios. There’s no free play available, so to try it out, you’ll need to fund your account first. Personally, I found the live casino experience to be quite limited.

If you’re a fan of variety, you might be disappointed too, as the selection is mostly limited to basic blackjack games like Blackjack 1 through Blackjack 8. For a seasoned gambler like me, this was a bit disappointing and felt quite subpar.

Providers

This casino doesn’t list its software providers separately or include their names with the games. Instead, it places a tiny logo of the developer near the game title, making it hard to identify all developers.

Fortunately, my gambling experience helped me recognize these logos, but ordinary players might not. The casino sources games from Betsoft Gaming, Nucleus Gaming, Dragon Gaming, Concept Gaming, Realtime Gaming, Visionary iGaming, Fresh Deck Studios, and Microgaming. While these are reputable names, they don’t cover everything needed for a comprehensive gambling experience.

Limits

When I played at this casino, I noticed a few important limits to keep in mind:

• All games are only available in real-money mode, so you can’t play for free.
• The 100% bonus up to $1,000 is released in parts as you meet the $50 rake requirement. You have 30 days to unlock it all, and if you don’t, you’ll only lose what you haven’t unlocked.
• Same goes if you decide to withdraw before completing your wagering requirement.

Bonuses and Promotions – What It Offers?

I was really looking forward to trying out the bonuses available, but they didn’t quite live up to my expectations. Compared to other sites, their offers seemed pretty basic. Here’s what I found when I checked out the promo section.

100% Welcome Free Spins

So, this casino gives new players 100 free spins after their first deposit. Sounds great, right? But here’s the thing – they’re released in 10 spins a day, and you have to play a mystery game.

I mean, I appreciate the free spins, but I’d rather have some control over which games I play. Plus, you have to use them the same day, or they expire. And, there’s a max win of $100. Not bad, but not the best either.

How it Works:

• Create your new account.
• Make your first deposit.
• Receive your free spins in portions of 10 daily on a mystery game.
• Use your free spins each day before they expire.
• Enjoy your winnings, with a maximum win limit of $100 from the free spins.

100% Poker Welcome Bonus

As a poker enthusiast, I was thrilled to discover that this casino offers a 100% deposit bonus up to $1,000.

How it Works:

To get started, you need to create a new poker account and fund it with at least $50 using the promo code POKER1000. Then, you’ll receive a series of free tournament tickets over the next 8 days. Plus, the casino will unlock $5 of your bonus funds every time you earn $50 in rake. It’s a great way to boost your bankroll and get started with your poker journey.

VIP and Loyalty Program

I was a bit skeptical about the VIP program at first, but it really exceeded my expectations. It’s a seven-tiered loyalty plan that gets better and better as you level up.

You start with simple rewards like daily prize pools, but then you unlock more exciting perks like a dedicated VIP manager. It’s a great way to feel like you’re getting something extra special as a player. Here’s a summary:

Customer Support – How Did I Connect With The Casino?

The customer support was a mixed bag for me. On the plus side, they offer multiple ways to get help, including live chat, email, phone, and a help center. Live chat was super fast, with a response time of just a minute or two.

The support team was patient, kind, and knowledgeable. Email support (csd@betonline.com) was good too, with responses coming in under three hours. Phone support was convenient, but sometimes, I had to wait up to five minutes to get connected.

The only downside was that my call was sometimes dropped. If you have a pressing issue, I recommend starting with the help center, which has a ton of FAQs and troubleshooting guides for common issues like account problems, payment issues, and more.

Reputation – What Do Player Reviews Say About BetOnline?

My main go-to site whenever I want to check a casino’s reputation is Trustpilot. The players on this platform gave this operator an average rating of 3.7 out of 5, after 7,067 reviews. I noticed 51% of these ratings were 5 stars, and only 27% were 1 -star. That is a sign of happy players.

Climarion from the US commented “You all have awesome service..i will recommend yall to anyone!..Thank you,” and proceeded to leave a 5-star.

On the other hand, some 1-star reviews seemed a bit suspicious, complaining about standard procedures like delayed payments for unverified accounts or accounts being blocked in restricted regions. Consider this review from one Brandon Cook.

“I do not advise you to play here, as soon as you win money here, you will be asked for verification, and after that you will be told for an endless time that your account is under consideration. BEWARE OF SCAMMERS!!!! I lost my 7439$ .”

I noted some genuine complaints about the low number of games, lack of demo play, which I second, and lack of a verifiable license.

Restricted Countries – Where It’s Not Available?

Players from the following territories are restricted from creating an account or playing on this site:

Responsible Gambling – Available Tools

This cryptocurrency casino site takes responsible gambling seriously, offering tools to help players stay in control. They provide a self-assessment test, links to external help websites, and options for taking a break or self-excluding. These measures demonstrate their commitment to promoting safe and healthy gaming practices.

My Final Verdict – Do I Recommend Playing At This Casino?

After thoroughly reviewing BetOnline Casino, I have mixed feelings about recommending it to players. On the one hand, I appreciate the casino’s long history, great game selection, and commitment to responsible gambling best practices. The welcome bonus and VIP program are also attractive features.

The first problem I faced was a delay with my withdrawal because I needed to verify my KYC (Know Your Customer) details. Also, I have concerns about the safety and fairness of the casino. The lack of transparency regarding the regulations of the Panama Gaming Commission is a significant red flag.

While this casino has its strengths, I believe that the potential risks outweigh the benefits. Therefore, I do recommend playing at this casino only after understanding the associated risks.